"I visited this location on 2/11/24, stayed for 4 nights with my husband, 21yo daughter, 17 yo daughter, 12yo son and 1 year old grand daughter. This r ... " More
On the beach
At this El Tezal property, you'll be within a 5-minute walk of Medano Beach and Islands and Protected Areas of the Gulf of California. Also, Cabo San Lucas Bay is within half a mile (1 km) and Plaza San Lucas is within 2 miles (3 km).
All-inclusive
This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach scuba diving, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.
Feb 23, 2024 by Online Reputation Manager
Dear Patricia,We enjoyed reading your generous review of our Hotel Riu Santa Fe.It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property.We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Santa FeOnline Reputation Manager
Feb 12, 2024 by Hotel Riu Santa Fe Online Reputation Manager
Dear Dena,We are pleased to learn that overall you had a good experience.We hope to welcome you again so we can share yet another nice stay.Thank you for choosing us.Have a beautiful day!Kindest Greetings,Hotel Riu Santa FeOnline Reputation Manager
Jan 11, 2024 by Riu Santa Fe Online Reputation Manager
Dear George,The best compliment is learning that our valued guests enjoyed their stay.Thank you very much for taking the time to share your stupendous feedback.We would like to serve you again and we wish you a great day.Warmest Regards!Hotel Riu Santa FeOnline Reputation Manager
Nov 29, 2023 by Riu Santa Fe Online Reputation Manager
Dear Andrew,We count ourselves lucky for our lovely guests. Our staff feel very rewarded.Thank you very much for your great feedback!We look forward to working for you again, Andrew.Kindest Regards!Hotel Riu Santa FeOnline Reputation Manager
Oct 27, 2023 by Online Reputation Manager
Dear Cynthia,Thank you very much for your review, We are pleased to know that your stay in our facilities was to your liking and, in addition, we are delighted to know that we lived up to your expectations in so many points that you value us.We sincerely hope that you will visit us again in any of our accommodations so that we can offer you a new and unforgettable experience with us.Yours faithfully,Hotel Riu Santa FeOnline Reputation Manager
Oct 26, 2023 by Riu Santa Fe Online Reputation Manager
Dear Timothy,Thank you very much for choosing Riu and for sharing your feedback. As we strongly believe that guests come first, it is truly saddening to find that you were not completely satisfied with your recent stay and that there were some aspects that overshadowed your experience.We have passed your concerns to the relevant department for an appropriate follow up and we sincerely hope that you will give us another chance to welcome you again and share a more pleasant experience.Best Regards,Hotel Riu Santa FeOnline Reputation Manager
Oct 27, 2023 by Riu Santa Fe Online Reputation Manager
Dear Cynthia,We are very grateful to you for staying with us.Nonetheless, we regret to learn that your experience did not meet your expectations as our goal is to make your stay memorable. And we would like to apologize.We will forward your review to the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience.Best Regards,Hotel Riu Santa FeOnline Reputation Manager
Oct 26, 2023 by Riu Santa Fe Online Reputation Manager
Dear José De Jesús,We sincerely regret to learn about this.Much to our regret we must underline that when a reservation has been made with your booking channel, we cannot deal with it directly.Please accept our apologies. it is through your booking agency/channel that we can review what happened and give you an appropriate response.We will address your concerns with the appropriate members of our team for improvement and we would like to profusely apologize.Sincerely,Hotel Riu Santa FeOnline Reputation Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
Water activities
Entertainment
Not included
Riu Santa Fe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Riu Santa Fe - All Inclusive, you'll find a full-service spa, a complimentary water park, and 8 outdoor swimming pools. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 10 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. A children's pool, a health club, and a nightclub are also featured at the family-friendly Riu Santa Fe - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Riu Santa Fe - All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
La Baja California - This buffet restaurant serves breakfast and dinner.
El Médano - Onsite buffet restaurant. Open daily.
Zashila - This theme restaurant specializes in Asian cuisine. Open daily.
Carusso - This theme restaurant specializes in Italian cuisine. Open daily.
La Misión - Onsite buffet restaurant. Open daily.
A health club and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a spa tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.