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4.8 out of 5

"Everything was perfect, location and having the hotel connected to MetroTown Shopping Mall. " More

By a verified traveler on Tue 26 Mar 2024

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Hotel Description

Hotel near Metropolis at Metrotown, connected to a shopping center in Burnaby

Metrotown stay

Your stay at this Metrotown hotel places you within 9 miles (15 km) of Port of Vancouver and Rogers Arena. Also within 9 miles (15 km) are Vancouver Waterfront and Canada Place Cruise Ship Terminal.

Renovated in 2022

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$167* Per night/room Apr 28 - Apr 29

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Living Area, City Viw, Sofa bed (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed with Sofa bed (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Everyone (4) Couples (2) Family (2)
5 out of 5
Everything was perfect, location and having the hotel connected to MetroTown Shopping Mall.

Posted by on Mar 26, 2024

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Comment from Hotel Management

Mar 31, 2024 by Scott J

Dear Carrie, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much, we really like the location as well.We look forward to your next visit.Scott JGeneral Manager

5 out of 5
All rccellent

Posted by on Sep 17, 2023

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Comment from Hotel Management

Sep 19, 2023 by Scott J

Dear Allen, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Allen.Scott JGeneral Manager

5 out of 5
This hotel is lovely! Security is good, staff is exceptionally pleasant and accommodating! Would definitely recommend!

Posted by on Aug 21, 2023

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Comment from Hotel Management

Aug 24, 2023 by Scott J

Dear Stephen,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Stephen.Scott JGeneral Manager

5 out of 5
Great stay! Friendly staff, very clean!

Posted by on Sep 6, 2022

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4 out of 5
Very professional and courteous staff.

Posted by , from LAKEWOOD on Sep 2, 2022

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4 out of 5

Posted by on Apr 10, 2023

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Comment from Hotel Management

May 1, 2023 by Scott J

Hi NIKUNJKUMAR ARUNBHAI, Thanks for the kind words. We are pleased to hear your feedback. Warm regards, Scott JGeneral Manager

5 out of 5

Posted by on Mar 28, 2022

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5 out of 5

Posted by on Jun 27, 2021

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About the Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Location 4405 Central Blvd, Burnaby, BC V5H4M3

Property Features

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel. Free self parking is available. A complete renovation of Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel was completed in December 2022. This Burnaby hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vancouver Rocky Mountaineer Station (9.4 km / 5.9 mi)
  • Metro station: Metrotown Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2022.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Burnaby
  • Holiday Inn Express Vancouver-Metrotown
  • Holiday Inn Express Vancouver-Metrotown Burnaby
  • Holiday Inn Express Vancouver-Metrotown Hotel
  • Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
  • Vancouver-Metrotown Burnaby
  • Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
  • Holiday Inn Express Vancouver Metrotown (Burnaby)
  • Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel
  • "Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel"

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.