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4.3 out of 5

"New modern facility with very comfortable rooms Good rest night place! " More

By a verified traveler on Sun 27 Oct 2019

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Hotel Description

4-star hotel near NATO Headquarters

Diegem stay

Your stay at this Diegem hotel places you within 2 miles (3 km) of Information Technology Museum- Unisys Belgium and NATO Headquarters. Skyhall and Cliniques Universitaires Saint-Luc are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. Self parking, a terrace, and a garden are also offered.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$87* Per night/room Apr 12 - Apr 13

Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superbox

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Van Der Valk Hotel Brussels Airport ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Van Der Valk Hotel Brussels Airport

Everyone (4) Couples (1) Family (1)
5 out of 5
New modern facility with very comfortable rooms Good rest night place!

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Dorien

Thank you very much and see you soon! Dorien Broothaerts Guest Experience Manager

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 4, 2019 by Dorien

Geslaagd! JOEPIE! Dank u wel Dorien Broothaerts Guest Experience Manager

5 out of 5
I loved the free shuttle to and from the airport. The shuttle didnt leave on time but it was ok for us because we wernt in a rush

Posted by on Mar 16, 2019

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Comment from Hotel Management

Mar 17, 2019 by Sophie Van Brempt - Guest Experience

Dear guest Thank you for sharing your feedback and for giving this nice score. We will keep up the good work for you! Kind regards Sophie Van Brempt

4 out of 5
Nice Hotel convenient to the airport. Great rooms. Only one area could be improved: If only the staff could be more pleasant. A smile and welcome would go a long way.

Posted by , from USA and Europe on Nov 19, 2018

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Comment from Hotel Management

Nov 20, 2018 by Nika Novak

Dear Guest, Thank you for choosing Van der Valk for your stay and we for you kind comment. I apologize if our staff did not make you feel welcome, this is definitely not up to our standards and we will do better! We hope to see you back soon. Kind regards,

2 out of 5
Shuttle never showed, even after waiting 1 hour, then calling and told it would be 15 min. Waited another 30 min. then had to take a taxi. The hotel staff was excellent, and gave us a 15% discount because of out shuttle experience. Our room was also upgraded because of this experience. The room was comfortable, but the carpet was worn and the walls had luggage marks on them. The beer, wine, and soft drinks in the mini bar were warm. The hotel is decorated nicely, but is worn looking and in need of new carpet. The food in the restaurant was good, but terribly expensive. The breakfast buffet was very good.

Posted by , from California on May 19, 2018

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Comment from Hotel Management

Jun 5, 2018 by Tamara B. Guest Experience

Dear guest, Thank you for reviewing our hotel. I am sorry for the transport inconvenience you had. Glad that my colleagues made your stay a good one by giving you a solution and a gesture. We are getting started with the renovations in our hotel, which means new carpet of course. We hope to see you again at Van der Valk Brussels Airport! Have a lovely week. Kind regards,

5 out of 5

Great Hotel when you have a 12 Hour Layover!

Pros: The hotel was very chic and clean. The room was tastefully decorated with very modern fittings. The convenience to the airport is a plus!
Cons: I enjoyed every aspect of the hotel.
Location: There is a hotel shuttle to the hotel as well as a 5 minute walk to the commuter rail line.
We were looking for a hotel that was close to the airport because we only had 12 hours until our next flight connection. This hotel was a gem! A chic boutique hotel tucked away near the airport. The staff was very courteous and professional. The accommodations were very modern yet warm. We arrived after 10 pm and were still able to take a 5 minute walk to get to the train that would get us into central Brussels.

Posted by , from New York, NY on Aug 10, 2015

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About the Van Der Valk Hotel Brussels Airport

Location Culliganlaan 4B, Machelen, 1831

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 9784 square feet (909 square meters) and includes conference space. An airport shuttle at scheduled times is available for a fee. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Van Der Valk Hotel Brussels Airport. For a fee, parking is available. This 4-star Machelen hotel is smoke free.

  • 1 building
  • 246 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 9784 sq ft of conference space
  • 909 sq m of conference space
  • Built in 2009
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Diegem Station (1.4 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Van Der Valk Hotel Brussels Airport offers 246 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 102-inch plasma televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Machelen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Digital channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Catharina - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pink Ginger - This sushi bar specializes in sushi and serves dinner and light fare. Open select days.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Van Der Valk Hotel Brussels Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 11 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Barclaycard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27.50 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 6 per person (one-way)
  • Airport shuttle fee per child: EUR 6 (one-way), (up to 18 years old)
  • Covered self parking fee: EUR 17 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brussels Airport Hotel Van Der Valk
  • Hotel Brussels Airport
  • Hotel Brussels Airport Van Der Valk
  • Hotel Van Der Valk
  • Hotel Van Der Valk Brussels Airport
  • Van Der Hotel
  • Van Der Valk Brussels Airport
  • Van Der Valk Brussels Airport Hotel
  • Van Der Valk Hotel
  • Van Der Valk Hotel Brussels Airport
  • Van Der Valk Hotel Brussels Airport Machelen
  • Van Der Valk Brussels Airport Machelen
  • Van r Valk Brussels Machelen
  • Van Der Valk Brussels Machelen
  • Van Der Valk Hotel Brussels Airport Hotel
  • Van Der Valk Hotel Brussels Airport Machelen
  • Van Der Valk Hotel Brussels Airport Hotel Machelen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.