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"I never stayed there. My vacations plans were changed through no fault of my own and I could not get a refund. The hotel has the right to not issues r ... " More

By a verified traveler on Sun 13 Oct 2019

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Hotel Description

4-star hotel near La Grand Place

Quartier du Centre - Centrumwijk stay

Within a 10-minute walk of this Quartier du Centre - Centrumwijk hotel, you'll find La Grand Place and Manneken Pis Statue. Galeries Royales Saint-Hubert and St. Michael and St. Gudula Cathedral are also within half a mile (1 km).

Fitness center, bar/lounge

This hotel features a gym and a bar/lounge. WiFi in public areas is free. Self parking, a business center, and express check-in are also offered.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$128* Per night/room Apr 28 - Apr 29

Junior Suite (Extra Bed 2 adults + 1 child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Extra Bed 3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

NH Brussels Grand Place Arenberg ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for NH Brussels Grand Place Arenberg

Everyone (1)
3 out of 5
I never stayed there. My vacations plans were changed through no fault of my own and I could not get a refund. The hotel has the right to not issues refunds and I have the right to never stay at one their properties on my future travels.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Nov 21, 2019 by Quality team

Dear Guest, we are sorry to read your disappointment. Unfortunately, accordingly to the cancellation/modification policy, you can book the room with, some rates are very strict and it's not possible to be refunded. Next time, you might choose the option to book with a flexible rate: in this case, we will be happy not to charge you if it's not possible for you to travel. Kind regards

About the NH Brussels Grand Place Arenberg

Location 15 Rue D Assaut, Brussels, 1000

Property Features

Public spaces have free WiFi. A business center and 3 meeting rooms are available. You can enjoy a drink at the bar/lounge. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at NH Brussels Grand Place Arenberg. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Brussels hotel.

  • 1 building
  • 155 guestrooms or units
  • 7 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Brussels-Congress Station (0.9 km / 0.6 mi)
  • Metro station: De Brouckere Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Brussels Grand Place Arenberg offers 155 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitization guidelines Feel Safe at NH (NH Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13–32 per person
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arenberg Hotel
  • NH Grand Place Arenberg
  • NH Grand Place Arenberg Hotel
  • NH Brussels Grand Place Arenberg Hotel
  • NH Brussels Grand Place Arenberg
  • Nh Grand Place Arenberg Hotel Brussels
  • Arenberg
  • Nh Brussels Arenberg Brussels
  • NH Brussels Grand Place Arenberg Hotel
  • NH Brussels Grand Place Arenberg Brussels
  • NH Brussels Grand Place Arenberg Hotel Brussels

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.