"Returned to room after 4p and it hadn’t been cleaned. Spoke to front desk person and he told me that we left do not disturb sign on door after 12 noon ... " More
City center stay
With a stay at this Quartier du Centre - Centrumwijk hotel, you'll be steps from Moof Museum and Square Brussels Meeting Centre. Mont des Arts and BOZAR Centre for Fine Arts are also within half a mile (1 km).
Business services
This hotel features 2 bars/lounges and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. A restaurant, a 24-hour front desk, and laundry facilities are also provided.
Dec 20, 2023 by Ellen Deboeck, General Manager
Beste Mark,Hartelijk dank voor deze uitstekende score.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Graag tot een volgende keer!Met vriendelijke groeten,Ellen Deboeck, General Manager
Apr 5, 2023 by Ellen Deboeck, General Manager
Dear Rosemary, We appreciate that you took the time to share your experience with us.We appreciate that you chose to stay with us but are sorry that we did not meet the high standards expected of us on this visit.Our team always goes out of their way to ensure they deliver great service, so we are pleased they were proactive and dealt with your concerns immediately.It would be a pleasure to have you return on a future occasion. Best regards,Ellen Deboeck, General Manager
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center, meeting rooms, and limo/town car service. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 11571 square feet (1075 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Brussels Grand Place. Parking is available for a fee.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Self parking (surcharge)
Hilton Brussels Grand Place offers 236 accommodations with laptop-compatible safes. Flat-screen televisions come with pay movies. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Sentro - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.