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New York Hilton Midtown

4-star property
1335 Avenue Of The Americas, New York, NY 1-855-201-7819
3.8 out of 5
Good!
See all 31 travelocity Reviews

"Close to shops, restaurants. " More

By a verified traveler on Sun 11 Feb 2024

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Hotel Description

Eco-certified hotel near 5th Avenue

Heart of New York

At this Manhattan hotel, you'll be within a 5-minute walk of 5th Avenue and Broadway. Central Park and St. Patrick's Cathedral are also within half a mile (1 km).

Multiple dining options

This eco-certified hotel features 2 restaurants, a bar/lounge, and A 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, a snack bar/deli, and a hair salon are also on offer.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$192* Per night/room Apr 21 - Apr 22

Room, 1 King Bed, Accessible (Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Presidential Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

New York Hilton Midtown ratings based on 31 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for New York Hilton Midtown

Everyone (12) Couples (6) Family (9)
2 out of 5
It took a long time to check in. Very long line.

Posted by , from Amherst on Apr 9, 2024

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Comment from Hotel Management

Apr 10, 2024 by General Manager

Dear Deborah,We appreciate you sharing your concerns with us. Please accept our sincere apology for the delay you experienced while checking in. Rest assured, our team will work to ensure improvements are made in this area for our great guests. Thank you for your input, and we hope to have a chance to make your next visit a truly exceptional one.Sincerely,New York Hilton Midtown Team

5 out of 5
Close to shops, restaurants.

Posted by , from New Hampton on Feb 11, 2024

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Comment from Hotel Management

Feb 13, 2024 by General Manager

Dear Vladimir,We were delighted to host you recently at New York Hilton Midtown. It's pleasing to hear that you found our convenient location to be a highlight of your stay. We look forward to seeing you again next time you're in town.Sincerely,New York Hilton Midtown Team

5 out of 5

Posted by on Feb 10, 2024

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Comment from Hotel Management

Mar 21, 2024 by Vicky

We are delighted to hear we are met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

5 out of 5
Love Hilton Midtown and only stay here when I’m in the city!

Posted by on Feb 5, 2024

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Comment from Hotel Management

Feb 6, 2024 by General Manager

Dear John,Thank you for sharing your positive experience, and we're grateful we're able to keep welcoming you back for another fantastic time. Please return soon.Sincerely,New York Hilton Midtown Team

4 out of 5
Comfortable. Great lobby bar where we had many good conversations.

Posted by , from Madison on Feb 1, 2024

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Comment from Hotel Management

Feb 1, 2024 by Vicky

We are delighted to see we met your expectations, Jeffrey! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown!!!

2 out of 5
Our room was dirty. For $2,000 per night, I woudl not have expected the mattress cover to be filthy and I woudl not have expected to have had to change our own sheets. The room was cold, we had to beg for sheets and a blanket for the pullout coach. There were no wash cloths, there was only one person on to actually change the bed linens. It was deplorable and the staff was rude.

Posted by , from Staten Island on Jan 1, 2024

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Comment from Hotel Management

Jan 8, 2024 by General Manager

Dear Adelola,Thank you for the insightful feedback on your stay with us. It saddens us to learn that you did not receive five-star service and that our team was not accommodating. We will be speaking with our housekeeping team to ensure that this does not happen again. We hope to be given another chance to give you the service that you deserve on your next trip to New York City!Sincerely,New York Hilton Midtown Team

1 out of 5
You were cancelling that stay because you booked us into the wrong dates. We stayed from the 11th to the 13th of December at the Hilton Tempo Times Square. Please get this right and you were going to process the refund.

Posted by on Dec 24, 2023

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Comment from Hotel Management

Dec 27, 2023 by General Manager

Dear Patsy, Thank you for your review. Please know that when booking through a third-party site, billing inquiries and cancellations should be dealt with through them. We encourage you to reach out to the site you booked with, and we hope this issue is resolved quickly. We are genuinely sorry about the inconvenience and confusion and wish you happy and safe travels.Sincerely,New York Hilton Midtown Team

5 out of 5

Posted by on Dec 18, 2023

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Comment from Hotel Management

Dec 18, 2023 by Vicky

We are delighted to see we met your expectations, Beth!We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown!!!!

4 out of 5

Posted by on Nov 12, 2023

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Comment from Hotel Management

Dec 6, 2023 by Vicky

We are delighted to see we met your expectations Mr. Todd! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown!

5 out of 5
Close to museums

Posted by , from PEWAUKEE on Oct 30, 2023

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Comment from Hotel Management

Nov 2, 2023 by General Manager

Dear Wayne,Thank you for choosing to stay with us at New York Hilton Midtown. We are thrilled to learn you enjoyed your stay and appreciated our convenient location in regard to the local museums. We hope to see you again soon, as it was a pleasure hosting you.Sincerely,New York Hilton Midtown Team

About the New York Hilton Midtown

Location 1335 Avenue Of The Americas, New York, NY 10019

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 150000 square feet (13935 square meters) and includes a conference center. A 24-hour health club, spa services, and tour/ticket assistance are also featured at the eco-certified New York Hilton Midtown. For a fee, parking is available.

  • 1878 guestrooms or units
  • 45 levels
  • 2 dining venues
  • Meeting rooms
  • 150000 sq ft of conference space
  • 13935 sq m of conference space
  • Built in 1963
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.7 km / 1 mi)
  • Metro station: 57 St. Station (0.2 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

New York Hilton Midtown offers 1878 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Herb N Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Minus5 Ice Bar - This cocktail bar specializes in American cuisine.

Bridges Bar - This bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.

Lobby Lounge - This lobby lounge specializes in American cuisine and serves light fare only. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Free bicycles nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, debit cards, and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 43 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 85 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Midtown
  • Hilton Midtown Hotel
  • Hilton Midtown New York
  • Hilton New York
  • Hilton New York Midtown
  • Midtown Hilton
  • Midtown Hilton New York
  • New York Hilton Midtown
  • New York Hilton Midtown Hotel
  • New York Midtown Hilton
  • Hilton New York City
  • Hilton New York Hotel New York City
  • New York City Hilton
  • New York Hilton
  • New York Hilton Midtown Hotel
  • New York Hilton Midtown New York
  • New York Hilton Midtown Hotel New York

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.