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"The adult pool was excellent , no kids , the buffet was sometimes a challenge because some parents would not supervise there kids and let them run aro
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Within a 15-minute walk of this South Zone property, you'll find Playa Mismaloya and Vallarta Zoo. Playa Gemelas and Playa Esmerelda are also within 3 miles (5 km).
All-inclusive
A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Dine at the beachfront restaurant and relax with sun loungers. There's fun for all ages with a children's club and a children's pool, and in-room childcare is an added bonus.
Barceló Puerto Vallarta - All Inclusive ratings based on 30 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Barceló Puerto Vallarta - All Inclusive
Everyone (10)Couples (6)Family (12)
5 out of 5
Loved our stay
Posted by Judy, from MEDICAL LAKE on Feb 29, 2024
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Comment from Hotel Management
Feb 29, 2024
by Guest Service.
Dear Judy, thank you for rating your recent visit to Barceló Puerto Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon. Best regards
1 out of 5
Hotel is NOT as it’s advertised on the website. STAINS ON FURNITURE. Fridge is dirty. Internet DOES NOT work in the rooms. NO TOWELS in any of the bathrooms. Safe is NOT WORKING. TV is NOT WORKING . NO CHAIRS on the balcony. Had to ask for chairs on the balcony 3 times - called twice and asked at the reception. Bathroom has MOLD and strong mold smell. Mold/stains on room curtains. Dirty surfaces with stains and dust. NO HOT WATER on the first day of arrival. One of the bathroom tubs got clogged. PROPERTY Reception staff speak little English and borderline rude (especially manager Mauricio).
PLS RREAD: We had issues during check-in - booking was made for 2 adults 2 kids. Travelocity lists kids as under 17, and I entered kids age as 13 & 15. Properly said they consider kids to be under 12. Hotel didn’t honor the reservation and said we had to PAY $1900 EXTRA for the kids. Travelocity didn't help with this dispute, pls be careful when booking for kids. Check in took over an hour. Buffet restaurant has stains on chair cushions, chair and table legs dirty. FOOD is BAD: Food in the buffet restaurant looks heated multiple times from the days before, re-fried etc. it’s not fresh. Alcohol is really cheap. LONG LINE to make a restaurant reservation with concierge in the morning (over 20 ppl)
LOUD snd NOISY: loud music playing by the pool beach area. It’s very loud at night even with windows closed. There was music noise until almost midnight.
Posted by Yulia, from MOUNTAIN VIEW on Jan 13, 2024
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Comment from Hotel Management
Jan 22, 2024
by Guest Service
Dear Yulia, we are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Cordially
5 out of 5
Posted by Michelle Lynn on Jan 2, 2024
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Comment from Hotel Management
Jan 22, 2024
by Guest Service
Dear Michelle Lynn, thank you for rating your recent visit to Barceló Puerto Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon. Best regards
5 out of 5
Posted by Eva Acosta on Sep 22, 2023
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Comment from Hotel Management
Oct 12, 2023
by Guest Service.
Dear Eva Acosta, thank you for rating your recent visit to Barceló Puerto Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon. Kind regards
5 out of 5
Internet is bad
Posted by kristilee, from TAMARAC on Aug 2, 2023
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Comment from Hotel Management
Aug 2, 2023
by Guest Service.
Dear Kristilee,Thank you for rating your recent visit to Barceló Puerto Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. We take good note about our internet service, we are really sorry about it. It was a pleasure to have you with us, we hope to see you soon. Best regards
4 out of 5
Posted by Jesus on Jun 22, 2023
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Comment from Hotel Management
Jun 24, 2023
by Guest Service.
Dear Jesus, thank you for rating your recent visit to Barceló Puerto Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon. Best regards.
3 out of 5
The resort is nice the view is great but definitely lacks in many areas.
A/C is extremely loud. Beds are nice but pillows are not. Bad wifi connection. Little to no entertainment for teens. No night club as it says on description. Evening shows are ok. Live band at bar is for around an hour only. Buffet was mediocre. Limited availability for restaurant reservations. Gym is nice and complete. Pool table is in the kids game room and with limited space around it to play. Game room only have about 6 games and need to buy tokens to play. The resort is clean. Overall, not returning.
Posted by Susana on Jun 11, 2023
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Comment from Hotel Management
Jun 13, 2023
by Guest Service.
Dear Susana, thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Puerto Vallarta. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and very much look forward to having the opportunity to serve you again in the future. Best regards.
3 out of 5
We stayed here for 5 day, and out of those 5 days they served the same type of breakfast at their buffet. One of those days they ran out of champagne for the mimosas. They also had ran out of their light beer on day 2 of 5. On night 3 they ran out of the chefs choice for dinner at one of the restaurants. Getting dinner reservations was like pulling teeth. We ended up spending most of our time downtown instead of staying at the hotel we spent money on. We made the best of our trip but we would never come back to this hotel.
Posted by Rosalie Cristeen on May 27, 2023
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Comment from Hotel Management
May 29, 2023
by Guest service.
Dear Rosalie, Although we sincerely regret reading that your stay at Barceló Puerto Vallarta fell short of your expectations, we are grateful for the time you spent to share this review. We certainly believe that there is always room for improvement and your constructive feedback is very much appreciated, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests. Please receive our sincerest apologies and rest assured that there will be a close follow-up to act accordingly and also your notes will be taken seriously into account in our continuous improvement programs.Thank you again for your visit and constructive criticism, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you give us that chance. Cordially,
4 out of 5
The rooms were spacious and clean. We had a family room. Great ocean views.
There were two pools and one thing I didn’t like is that they closed at 8. I think the adult pool should be open until 10 at least.
The waiter staff was exceptional and works very hard. I wasn’t very impressed with the lady at the concierge. She was rude. Some staff at check in-out desk were rude also.
They made a big deal about restaurant reservations even though the resort had very few people.
There were many food options but they don’t have enough for vegetarian people. They need to have more vegetarian food in the buffet. They kept offering us pizza but we got sick of eating pizza.
Cesar in the Premium lounge is the best employee they have!! He went above and beyond with hospitality!
Overall, we had a great experience.
Posted by RAJDEEP on May 12, 2023
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Comment from Hotel Management
May 13, 2023
by Guest service.
Dear Rajdeep, thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We lament hearing that the service provided at reception fell short of your expectations, please accept our sincerest apologies for any inconvenience. We thank you for sharing your experience with us and look forward to serving you again soon. Best regards.
3 out of 5
It was ok. Quite older property. The reservations were wrong and had to change rooms 3 times
Posted by Matthew M on Mar 16, 2023
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Comment from Hotel Management
Mar 17, 2023
by Guest service.
Dear Matthew, We greatly appreciate the time you spent in sharing this review about your experience in our hotel, at Barceló Puerto Vallarta we always strive to exceed guests' expectations and all your comments will help our teams reaching that goal. We have taken important note of your constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.Thank you for making us your choice hotel, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Cordially,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Activities and facilities/equipment Water activities
Kayaking
Snorkeling
Land activities
Fitness facilities
Tennis
Lessons/classes/games
Cooking
Dancing
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Not included
Use of golf equipment
Motorized water sports
Scuba-diving certification
Surcharge for premium food items
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities
Kayaking included
Buffet-style meals included
A la carte dining included
Fitness facilities included
Tennis included
Scuba diving certification not included
Motorized water sports not included
All available beverages included
Use of golf equipment not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Yoga classes/lessons included
Dancing classes/lessons included
Onsite entertainment and activities included
Gratuities included
Cooking classes/lessons included
Additional gratuities accepted
One or more venues limit dining availability
Surcharge for premium food items
Surcharge for bottled wine
Surcharge for bottled liquor
Minibar (all beverages included)
Onsite live performances included
Snorkeling included
Property Features
Barceló Puerto Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Barceló Puerto Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this property measures 6910 square feet (642 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the family-friendly Barceló Puerto Vallarta - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this Puerto Vallarta property.
316 guestrooms or units
9 levels
2 buildings
5 dining venues
4 bars or lounges
Meeting rooms
6910 sq ft of conference space
642 sq m of conference space
Built in 1990
Deli
Kid's club
Supervised childcare (surcharge)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Bar by the pool
Swim-up bar
Family Friendly Amenities
Family property
Number of outdoor pools - 4
Free WiFi
Outdoor tennis courts - 1
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking
Room Amenities
Barceló Puerto Vallarta - All Inclusive offers 316 accommodations with free minibar items and safes. Rooms open to balconies. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Private balcony
Stocked minibar (free)
HD television
Cable channels
Premium channels
Coffee maker
Shower
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ceiling fan
Connecting rooms available
Wardrobe or closet
Food & Drink
La Fuente - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Capri - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Don Quijote - This beach fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Los Arcos - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Nearby Activities
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Water skiing nearby
Golfing nearby
Surfing/bodyboarding on site
Boat tours nearby
Snorkeling nearby
Fitness classes on site
Volleyball on site
Sailing nearby
Scuba diving nearby
Parasailing on site
Spa Services
U-Spa has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.
Number of treatment rooms 3
Steam room in spa
Minimum age to access spa is 15
Couples treatment rooms
Manicures and pedicures
Body treatments
Facial treatments
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Barceló Puerto Vallarta - All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 75 per vehicle (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Barcelo All Inclusive Puerto Vallarta
Barcelo Puerto Vallarta
Barcelo Puerto Vallarta All Inclusive
Puerto Vallarta Barcelo
Puerto Vallarta Barcelo All Inclusive
Barcelo De Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barceló Puerto Vallarta All Inclusive
Barceló Puerto Vallarta
Barceló Puerto Vallarta All Inclusive All-inclusive property
Barceló Puerto Vallarta Inclu
Barceló Puerto Vallarta - All Inclusive Puerto Vallarta
Barceló Puerto Vallarta - All Inclusive All-inclusive property
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Awards & Affiliations
Eco-Certified Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Frequently Asked Questions
Barceló Puerto Vallarta - All Inclusive is 15.3 mi (51-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.
Barceló Puerto Vallarta - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 75 per vehicle, roundtrip.
This property is on the beach. Don't forget your sunscreen!
Barceló Puerto Vallarta - All Inclusive does not offer free breakfast.
No, there is no casino at this property, but Vallarta Casino (18-min drive) and Winclub Casino Platinum (19-min drive) are nearby.
Check-in start time: 3 PM; Check-in end time: 5:30 AM.
This property offers free self parking and valet parking.
Barceló Puerto Vallarta - All Inclusive features 4 outdoor pools and a children's pool.
There are 5 onsite restaurants, offering options like international cuisine and a beachfront location.
Pamper yourself with a day at U-Spa, where you can enjoy mani/pedis, body treatments, and aromatherapy.
Barceló Puerto Vallarta - All Inclusive is 0.1 mi away from Mismaloya.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
