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4.4 out of 5

"Overall the hotel was great but parking was a nightmare. We could not park near the hotel because the entire parking lot was full. There were parking ... " More

By a verified traveler on Mon 04 Mar 2024

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Hotel Description

Hotel near Mall of America in Bloomington

East Bloomington stay

Your stay at this East Bloomington hotel places you within 2 miles (3 km) of Mall of America and Nickelodeon Universe. Also, Great Wolf Lodge Water Park is within half a mile (1 km) and Sea Life Minnesota Aquarium is within 2 miles (3 km).

Free shuttle, breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the free buffet breakfast each morning.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$103* Per night/room Apr 21 - Apr 22

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel ratings based on 60 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel

Everyone (34) Couples (10) Family (15)
4 out of 5
Overall the hotel was great but parking was a nightmare. We could not park near the hotel because the entire parking lot was full. There were parking passes that were available for purchase, but the entire parking lot was full. We had to park a ways away and walk to the hotel

Posted by on Mar 4, 2024

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Comment from Hotel Management

Mar 5, 2024 by Monique

Hello Traci, Thank you for taking the time to share your thoughts about your recent stay. We're pleased to hear that you overall had a great experience at our hotel.We apologize for the inconvenience you faced with parking. We understand that parking can be a crucial aspect of the overall guest experience, and we regret that it fell short during your visit. We are actively working on solutions to improve our parking availability and management to avoid such challenges in the future.Your feedback is invaluable to us, and we appreciate your understanding. If there's anything else you would like to share or if you have further suggestions, please feel free to reach out. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

5 out of 5
Very friendly staff

Posted by on Feb 23, 2024

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Comment from Hotel Management

Feb 23, 2024 by Katie

Millie, Thank you for being our guest and recognizing our staff. We look forward to hosting your next stay.

3 out of 5

Posted by on Feb 18, 2024

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Comment from Hotel Management

Mar 21, 2024 by Katie

Nicholas, Thank you for taking the time to review our hotel. We appreciate your feedback, and we're committed to improving our offerings. If there's anything specific you'd like to share with us about your experience, please don't hesitate to reach out. We hope to earn a higher rating from you in the future!

5 out of 5

Posted by on Feb 18, 2024

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Comment from Hotel Management

Mar 21, 2024 by Katie

Jamie, Thank you for awarding us with a perfect five-star rating! Your feedback is greatly appreciated, and we're thrilled to know you had a wonderful time with us. We can't wait to welcome you back for another amazing experience!

5 out of 5

Posted by , from IDAHO FALLS on Dec 20, 2023

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Comment from Hotel Management

Dec 27, 2023 by Katie

Patricia, Thank you so much for taking the time to leave a 5-star review! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with our hotel. If you ever have any specific comments or suggestions, please feel free to share them with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

4 out of 5
It was clean, and it was great that the shuttle came for us at midnight. However, the shower wasn't working and the shade would only go down two thirds of the way. Staff was very polite.

Posted by on Dec 14, 2023

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Comment from Hotel Management

Dec 18, 2023 by Katie

Sandi, Dear [Guest's Name],Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our facilities clean and that our shuttle service met your needs, especially during the late-night arrival. Your kind words about our polite staff are greatly appreciated.However, we apologize for the inconvenience you experienced with the shower and the shade. Please accept our sincere apologies for any disruption this may have caused during your stay. Rest assured, we will address these issues promptly to ensure they are resolved for our future guests.We truly value your input, as it helps us identify areas for improvement. If there's anything else you'd like to share or if you plan to visit us again, we would be grateful for the opportunity to make your next stay even more comfortable and enjoyable.

5 out of 5

Posted by on Nov 11, 2023

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Comment from Hotel Management

Nov 13, 2023 by Katie

Brenda, Thank you for being our guest. We look forward to hosting you again.

5 out of 5

Posted by on Oct 8, 2023

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Comment from Hotel Management

Oct 9, 2023 by Jake

Sarah,Thank you for providing feedback of your recent stay. We are pleased to hear your stay was a perfect 5 out of 5. We hope to see you back soon.

5 out of 5

Posted by on Sep 22, 2023

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Comment from Hotel Management

Oct 12, 2023 by Jake

Dale,Thank you for taking the time provide us feedback. We are pleased to hear your stay was a perfect 5 out of 5! We hope to see you back soon.

4 out of 5
I greatly appreciated the 24/7 shuttle to and from the airport and the Mall of America. Made my trip easier and less expensive not needing to rent a car or get cabs. Most of the drivers were very nice.

Posted by on Sep 11, 2023

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Comment from Hotel Management

Sep 11, 2023 by Jake

Megan,Thank you for mentioning that the hotel is great for having a 24/7 shuttle service, and that our location is great due to being close to the MSP Airport and MOA. We hope to see you stay with us again soon!

About the Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel

Location 7801 12TH Ave S, Bloomington, MN 55425

Property Features

Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A vending machine, gift shops/newsstands, and a front-desk safe are also featured at the business-friendly Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel. For a fee, parking is available. This Bloomington hotel is smoke free.

  • 171 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle; shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel offers 171 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Northwood Inn Bloomington
  • Northwood Bloomington
  • Holiday Inn Express Bloomington W Mall Area
  • Hotel Holiday Inn Express & Suites Bloomington W - Mall Area
  • Holiday Inn Express Suites Mall of America MSP Airport
  • Holiday Inn Express Bloomington W Mall Area Hotel
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Northwood Inn Suites

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.