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"Beautiful view of beach. Very relaxing atmosphere. Friendly staff and great service " More

By a verified traveler on Sat 13 Apr 2019

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Hotel Description

Beach resort with 2 outdoor pools in Black Rock

Seaside stay

Within a 15-minute walk of the resort, you'll find Grafton Caledonia Wildlife Sanctuary and Stonehaven Bay. Turtle Beach and Mount Irvine Bay are also within 2 miles (3 km).

Full-service spa, bar/lounge

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this resort. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Standard Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$107* Per night/room Apr 2 - Apr 3

Standard Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grafton Beach Resort ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Grafton Beach Resort

Everyone (2) Family (2)
1 out of 5
Firstly on arrival room was not ready, it took about 40min to get a room, after checking in, I then left the hotel at approx. 330pm only to return at 8 pm to find out that someone had entered the room that I paid 128.00 us for, items were missing beds was unkeep and ruffled and the sheets were extremely dirty, suggesting someone had slept in it. the incident was brought to the attention of the receptionist, only to be told that there was no duty manager available, nor was there anyone available in housekeeping as well, this had me very uncomfortable. the next morning when I spoke to the staff at the front desk. I was assured that the matter would be fully investigated and I would be contacted by one of the duty managers, (7) days later I have yet to receive a call or email from anyone at this facility.

Posted by on Apr 22, 2023

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Comment from Hotel Management

Jun 21, 2023 by Hotel Management

Thank you for staying with us and we appreciate the time taken to provide your feedback.

5 out of 5
Beautiful view of beach. Very relaxing atmosphere. Friendly staff and great service

Posted by on Apr 13, 2019

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Comment from Hotel Management

Jun 8, 2019 by Front Office Manager

Thank you for your review

2 out of 5

Very run down hotel...

Rooms very old fashion...floors horrible old clay tiles...horrible corridoors looks like its never been moped or washed all room ac leaking along corridoors...sinks pipe floods out counter....i wont stay at this hotel again...needs a serious face lift....room are nothing like what they post in pictures....food very expensive..sorry i spent my money to stay here..

Posted by , from trinidad on Jul 17, 2016

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2 out of 5

Will not stay there again

Positive -Kerwin at the bar was very helpful and friendly Negative - hotel had no soup bowls...had to wait close to 30 mins so they could find and they had no trays...had to try to get 3 bowls of soup- which was so salty I had to heat water in the room kettle and add to soup- to my room by hand. They do not cater for vegetarians. Breakfast selections are not replenished.

Posted by , from Trinidad on Apr 20, 2016

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4 out of 5

Lots of Rest & Relaxation

I had the most wonderful holiday at the Grafton Resort. It must have been slow season because the kids were not around and the hotel was just peaceful & relaxing. The pool area had lots of lounge chairs and space to relax. It was also very clean. The beach was steps away but I prefer the pool.

Posted by on Nov 15, 2010

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5 out of 5

Romantic Getaway

My husband and I spent a romantic weekend in a suite at Grafton on the island of Tobago. From the moment we arrived, I was impressed with the hotel. The rooms were imaculate. The views were spectacular. And the service was friendly and professional. After my husband and I enjoyed a nice day at the beach. The staff recommended a nice restaurant down the road, and the staff made sure we had transporation to and from the hotel. I would recommend this hotel to anyone looking for a fun getaway weekend at the beach.

Posted by on Nov 2, 2010

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5 out of 5

Perfect Vacation

After traveling for a very long time, we were greeted by a friendly front desk employee. Everyone at the hotel took took really good care of us during our stay. The hotel is located on Black Rock beach which is the perfect beach. It was quiet and relaxing - exactly what we needed on our vacation.

Posted by on Nov 1, 2010

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4 out of 5

Perfect Location

I was extremely pleased with our stay. The quality of the hotel in addition to the convenient location makes it a great hotel while visiting Tobago.

Posted by on Oct 26, 2010

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About the Grafton Beach Resort

Location Stonehaven Bay, Black Rock, Tobago

All-inclusive Details

All-inclusive room rates at Grafton Beach Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Premium food items

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Limited meals offered through room service
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium food items not included
  • Minibar not included

Property Features

Some rates at Grafton Beach Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grafton Beach Resort offers its guests 2 outdoor swimming pools and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grafton Beach Resort. An airport shuttle (available on request) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this Black Rock resort.

  • 104 guestrooms or units
  • 3 levels
  • 7 buildings
  • 3 dining venues
  • Built in 1995
  • Full breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Grafton Beach Resort offers 104 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Beds feature Select Comfort mattresses. This Black Rock resort provides complimentary wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Select Comfort beds
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free full breakfast daily from 7:30 AM to 10:30 AM.

Neptunes Restaurant - This restaurant specializes in local cuisine and serves dinner only.

Oceanview Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Beach Bar and Grill - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Scuba diving nearby

Spa Services

The Roman Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Grafton Beach Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grafton Beach Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 300 per stay
  • Christmas Day (25 December) Gala Dinner per adult: USD 33.33
  • Christmas Day (25 December) Gala Dinner per child: USD 20.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 33.33
  • New Year's Eve (31 December) Gala Dinner per child: USD 20.00 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (one-way)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grafton Beach Resort Resort
  • Grafton Beach Black Rock
  • Grafton Beach Resort
  • Grafton Beach Resort Black Rock
  • Grafton Resort
  • Grafton Beach Hotel Black Rock
  • Grafton Beach Resort All Inclusive
  • Grafton Beach Resort Tobago/Black Rock
  • Grafton Beach Resort Black Rock
  • Grafton Beach Resort Resort Black Rock

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.