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5.0 out of 5

"Mercure Bilbao Hotel provided 5 Star Service! 7 day stay. Mercure Bilbao Hotel became like my 2nd home. Being from the USA, Ikatar, front desk profes ... " More

By a verified traveler on Wed 18 Dec 2019

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Hotel Description

4-star eco-certified hotel near Guggenheim Museum Bilbao

Bilbao City Centre stay

Within a 15-minute walk of this Bilbao City Centre hotel, you'll find Bay of Biscay and Guggenheim Museum Bilbao. Ensanche and Parroquia de San Vicente Martir de Abando are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this eco-certified hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$80* Per night/room Apr 1 - Apr 2

Standard Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Mercure Bilbao Jardines De Albia ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mercure Bilbao Jardines De Albia

Everyone (1)
5 out of 5
Mercure Bilbao Hotel provided 5 Star Service! 7 day stay. Mercure Bilbao Hotel became like my 2nd home. Being from the USA, Ikatar, front desk professional, along with the rest of the hotel staff provided excellent customer service, were friendly and spoke English. The bar professionals were excellent in recommending great Rioja wines and pinxtos. They were never too busy to great me each morning and night coming and going to my amazing hotel room. My hotel room was spacious (#601)! My room had three large windows with great views. Bed was extremely comfortable. My room was spotlessly cleaned daily. I adored the 6th floor Spanish-Cleaning Professional. Muey Bien! The room amenity packets were great, including a mini manicure kit ( nail file came in handy), comb set, shoe shine sponge, dental kit, a loofah, and all the regular hotel amenities. Oh, and a nice bottle opener, if you choose to buy drinks from the room mini bar. Room service was excellent. I recommend the chicken and the steak meals. The breakfast bar was worth every $16 Euro. The juice bar was addictive and so many choices. Location was perfect for walking to Old Town Bilbao( Casco Viejo) Plaza Moyua, Gunngenheim Museum, Basque Museum, and Abando shopping district. I even walked from the Athletic Club/ Futbol & it only took 20 min. There were great little bars across from main hotel entrance, but never a noise issue. Thanks, Mercure Bilbao Hotel Staff for your Basque Country Hospitality!

Posted by , from New Orleans on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Sito Pons, General Manager

Dear Deanna, It is kind of you to send us such a wonderful review. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are delighted that you were pleased with your accommodation. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Your kind words about our location would definitely benefit our readers. We look forward to welcoming you back on your next visit and we would like to take this occasion to wish you all the best for the festive season. Best wishes, Sito Pons, General Manager

About the Mercure Bilbao Jardines De Albia

Location San Vincente 6, Bilbao, Vizcaya 48001

Property Features

Mercure Bilbao Jardines De Albia offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Spa services, a library, and a terrace are also featured at the eco-certified Mercure Bilbao Jardines De Albia. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Bilbao hotel.

  • 1 building
  • 138 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2001
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Bilbao (YJI-Bilbao-Abando Train Station) (0.7 km / 0.4 mi)
  • Metro station: Pio Baroja Tram Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Mercure Bilbao Jardines De Albia has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Jardines de Albia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Minimum age to access spa is 16
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property registry number - H-BI-1144
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 7 for children
  • Self parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Albia Spa
  • Hotel Husa Jardines Albia
  • Hotel Husa Spa
  • Hotel Spa Husa
  • Hotel Spa Husa Jardines Albia
  • Husa Jardines Albia
  • Jardines Albia Spa
  • Spa Husa Jardines
  • Spa Husa Jardines Albia
  • Spa Jardines Albia
  • Mercure Bilbao Jardines Albia Hotel
  • Mercure Jardines Albia Hotel
  • Mercure Bilbao Jardines Albia
  • Mercure Jardines Albia
  • Spa Husa Jardines De Albia Hotel Bilbao
  • Husa Jardines De Albia Bilbao
  • Husa Jardines De Albia Hotel
  • Mercure Bilbao Jardines Albia
  • Mercure Bilbao Jardines De Albia Hotel
  • Mercure Bilbao Jardines De Albia Bilbao
  • Mercure Bilbao Jardines De Albia Hotel Bilbao

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.