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Hotel Description

4-star spa hotel near Guggenheim Museum Bilbao

Begoña stay

With a stay at this Begoña hotel, you'll be steps from Begoña BasIlica and Basilica of Begona. Etxebarria Park and Museum of Passages of Bilbao are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the seasonal outdoor pool, bar/lounge, and snack bar/deli.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$97* Per night/room Apr 21 - Apr 22

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (with extra bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room (2x2 Family Plan)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Occidental Bilbao ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Occidental Bilbao

Everyone (1)
5 out of 5

Posted by on Jul 4, 2022

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Property Features

Occidental Bilbao offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 11119 square feet (1033 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Occidental Bilbao. For a fee, parking is available. This 4-star Bilbao hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 11119 sq ft of conference space
  • 1033 sq m of conference space
  • Built in 1967
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Bilbao (YJI-Bilbao-Abando Train Station) (2.5 km / 1.5 mi)
  • Metro station: Santutxu Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Occidental Bilbao offers 200 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

The Kitchen - This restaurant specializes in Mediterranean cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Access to the spa and gym facilities is limited to once per day per person.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • No cribs (infant beds) available
  • Property registry number - H.BI.00337
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 20 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Holiday Inn
  • Occidental Bilbao Hotel
  • Holiday Inn Hotel Bilbao
  • Holiday Inn Bilbao Hotel
  • Occidental Bilbao Hotel
  • Occidental Bilbao Bilbao
  • Occidental Bilbao Hotel Bilbao

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.