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"The room was not cleaned during the entire stay, although I made the claim twice. There is nowhere to hang or shelves to put clothes. For the rest, t ... " More

By a verified traveler on Sat 27 Jul 2019

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Hotel Description

3.5-star hotel near Checkpoint Charlie

Heart of Berlin

Within a 10-minute walk of this Friedrichshain-Kreuzberg hotel, you'll find Checkpoint Charlie and Friedrichstrasse. Also, Potsdamer Platz is within half a mile (1 km) and Brandenburg Gate is within 2 miles (3 km).

Business services

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and a garden are also offered.

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$101* Per night/room Apr 21 - Apr 22

Superior Suite, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Suite, 1 Double Bed with Sofa bed, Accessible, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Suite, 1 Double Bed with Sofa bed, Accessible, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Suite, Multiple Beds, Kitchenette

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Novotel Suites Berlin City Potsdamer Platz ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Suites Berlin City Potsdamer Platz

Family (1)
3 out of 5
The room was not cleaned during the entire stay, although I made the claim twice. There is nowhere to hang or shelves to put clothes. For the rest, the hotel is nice, located in a good area, just steps from the subway.

Posted by on Jul 27, 2019

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4 out of 5
The gym was tiny, room was dated, location was great, for the price va location vs amenities it was nice.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 14, 2019 by Dennis

Dear Novotel Suites Guest, thank you so much for the lovely review and your important feedback. We are constantly working on further improving and your input is more than welcome. Best regards,

About the Novotel Suites Berlin City Potsdamer Platz

Location Anhalter Str. 2, Berlin, BE 10963

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Novotel Suites Berlin City Potsdamer Platz. For a fee, parking is available. This 3.5-star Berlin hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 7 levels
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Berlin Potsdamer Platz Station (0.7 km / 0.5 mi)
  • Metro station: Anhalter S-Bahn (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Suites Berlin City Potsdamer Platz offers 229 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Sitting area
  • Memory foam beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.

Hotelbar - Onsite lobby lounge.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at midnight
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 4 for children
  • Self parking fee: EUR 17.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Platz
  • Platz Berlin
  • Suite Novotel Berlin
  • Suite Novotel Berlin Potsdamer Platz
  • Suite Novotel Potsdamer Platz
  • Suite Novotel Potsdamer Platz Hotel
  • Suite Novotel Potsdamer Platz Hotel Berlin
  • Suite Novotel Berlin Potsdamer Platz Hotel Berlin
  • Suitehotel Berlin
  • Novotel Suites Berlin City Potsdamer Platz Hotel
  • Novotel Suites Potsdamer Platz Hotel
  • Novotel Suites Berlin City Potsdamer Platz
  • Novotel Suites Potsdamer Platz
  • Accor Berlin Potsdamer Platz
  • Novotel Suites Berlin City Potsdamer Platz Hotel
  • Novotel Suites Berlin City Potsdamer Platz Berlin
  • Novotel Suites Berlin City Potsdamer Platz Hotel Berlin

You should know

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.