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5.0 out of 5

"Small hotel located in heart of Basel. The hotel is within easy walking distance to downtown. Basel is so safe that people walk and bike at all hours ... " More

By a verified traveler on Tue 24 Mar 2015

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Hotel Description

4-star hotel near Basel Zoo

Sankt Alban stay

Within a 15-minute walk of this Sankt Alban hotel, you'll find Basel Zoo and Basler Muenster. Marktplatz and Congress Center Basel are also within 2 miles (3 km).

24-hour fitness

A 24-hour gym, valet parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the laundry service and free internet in public areas.

Double Room (Style)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max
$149* Per night/room May 2 - May 3

Comfort Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Double Room (First)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Metropol Basel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Metropol Basel

Everyone (1)
5 out of 5

Glad I chose Hotel Metropol

Pros: We liked the friendliness and helpfulness of all the front desk staff. We liked that we could not hear our neighbors and that we could open our window
Cons: Improve English TV channels
Location: Fabulous location- Hop on the train or bus and go anywhere. Walk through a park to a street filled with shops and a museum that leads to downtown.
Small hotel located in heart of Basel. The hotel is within easy walking distance to downtown. Basel is so safe that people walk and bike at all hours. Some of downtown is off limits to vehicles. On Sundays when the stores are closed families come out to stroll. Transportation is just outside the door and the hotel provides you with free passes. (A short ride would cost you about $2.50) The train station has an ATM and a grocery with great hours. Cafes and shops just outside your door. The staff is fabulous and the hotel is spotless!

Posted by , from New Mexico on Mar 24, 2015

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Comment from Hotel Management

Apr 9, 2015 by Isabelle Tanachian & Holger Brombacher, Management

Dear guests So glad that you chose us and of course we really appreciate your kind comment. We thank you as well for your compliments and of course forwarded them as well to our staff. It would be a pleasure to welcome you back for a next stay in Basel and wish you all the best until then.

About the Hotel Metropol Basel

Location Elisabethenanlage 5, Basel, 4002

Property Features

Hotel Metropol Basel offers its guests a 24-hour fitness center, multilingual staff, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metropol Basel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Basel hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 8 levels
  • Built in 1980
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Basel SBB Station (0.1 km / 0.1 mi)
  • Metro station: Bhfeingang Gundeldingen Tram Stop (0.4 km / 0.2 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Hotel Metropol Basel offers 46 accommodations with safes and complimentary newspapers. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Memory foam beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Self parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Swiss Quality
  • Metropol Swiss Quality
  • Metropol Swiss Quality Basel
  • Metropol Swiss Quality Hotel
  • Metropol Swiss Quality Hotel Basel
  • Hotel Metropol Basel
  • Metropol Basel
  • Swiss q Metropol Basel
  • Hotel Metropol Basel Hotel
  • Hotel Metropol Basel Basel
  • Hotel Metropol Basel Hotel Basel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.