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"The night female staff at reception counter is very rude.She need to be taught some manners of how to communicate to clients when asked not take them ... " More

By a verified traveler on Thu 11 Apr 2019

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Hotel Description

3-star hotel near Pantip Plaza, connected to a shopping center

City center stay

Within a 10-minute walk of this Bangkok City Centre hotel, you'll find Pantip Plaza and Platinum Fashion Mall. Siam Paragon Mall and Siam Center are also within 2 miles (3 km).

Free area shuttle

Free WiFi in public areas, a computer station, and dry cleaning are available at this hotel. A free area shuttle is offered as well. Luggage storage, laundry facilities, and concierge services are also on offer.

Superior Triple Bedroom

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family - Connecting Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior room with extra bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Citin Pratunam Bangkok Hotel by Compass Hospitality ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citin Pratunam Bangkok Hotel by Compass Hospitality

3 out of 5
The night female staff at reception counter is very rude.She need to be taught some manners of how to communicate to clients when asked not take them for granted Even the hotel staff informed me that if you need please call him and not to contact her .

Posted by on Apr 11, 2019

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Comment from Hotel Management

May 2, 2019 by Mark

Dear sir, It was a great pleasure having you stay at Citin Pratunam. Thank you for your feedback about your stay experience with us. We note your comment to train our staff more for improvement further. We apologize for any inconvenience caused this time. Once again, thank you very much for staying with us. We look forward to welcoming you back again in the future. Best regards,

3 out of 5

Clean Efficient Good Internet, but got harrassed out front

I'm going to start with the worst part of this hotel: I stayed at this hotel for 2 weeks and was harassed by a local non-hotel tuk-tuk taxi operater for 5 of 14 days out front of the hotel to the point I will never return to this hotel or area again. In Asia "face" is very important even for foreigners and the hotel allowed this man to stay after I had reported him therefore making me feel loss of face when they did nothing. Trust me, the hotel had the local power to politely ask him to disappear until I checked out (due to his behavior toward me), but they let him stay and face me each day even though he had became angry after I simply refused his services several times the first week. I enjoy walking EVERYWHERE. Other than this, the rooms were clean, small but efficient with desk area and a good safe. Excellent for single person traveling or budget couples. The Internet access was good for Asia. There was one day the Internet went out completely but the hotel promptly paid to have it serviced and it was restored within 24 hours. They had free computers in the lobby faster because they were on cable. Staff all spoke nearly excellent English. The housekeepers were nice and friendly as much as you can not speaking English - I always gave her a 100 baht a day. It's a shame the they couldn't rectify the harrassment issue outside because I'll avoid that guy and that means the hotel too.

Posted by on Nov 15, 2009

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About the Citin Pratunam Bangkok Hotel by Compass Hospitality

Location 117 Soi Chunladit, Thanonphayathai, Bangkok, Bangkok 10400

Property Features

Citin Pratunam Bangkok Hotel by Compass Hospitality offers its guests tour/ticket assistance, multilingual staff, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Citin Pratunam Bangkok Hotel by Compass Hospitality also features laundry facilities, dry cleaning/laundry services, and a porter. This 3-star Bangkok hotel is smoke free.

  • 126 guestrooms or units
  • 2 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free parking nearby , Offsite parking reservations required

Transport

  • Train station: Bangkok Makkasan Station (1.2 km / 0.7 mi)
  • Metro station: Ratchaprarop Station (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle; airport shuttle

Room Amenities

Citin Pratunam Bangkok Hotel by Compass Hospitality offers 126 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Please note : This property offers vegetarian breakfast only.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 600.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1200 per vehicle (roundtrip)
  • Late check-out fee: THB 1000 (subject to availability)
  • Rollaway bed fee: THB 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bangkok Pratunam Hotel
  • Citin
  • Citin Hotel
  • Citin Hotel Bangkok Pratunam
  • Citin Pratunam Bangkok
  • Citin Pratunam Bangkok Hotel
  • Hotel Citin
  • Hotel Citin Pratunam
  • Citin Hotel Compass Hospitality
  • Citin Pratunam Bangkok Hotel by Compass Hospitality Hotel
  • Citin Pratunam Bangkok Hotel by Compass Hospitality Bangkok

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.