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"Front desk staff & service was outstanding. But my wife was uncomfortable with the hotel location and the number of homeless in sleeping bags outside ... " More

By a verified traveler on Mon 19 Feb 2024

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Hotel Description

4-star hotel near Pier Six Concert Pavilion

Inner Harbor stay

A stay at this Inner Harbor hotel places you steps from Pier Six Concert Pavilion and within a 5-minute walk of National Aquarium in Baltimore. Baltimore Convention Center and Oriole Park at Camden Yards are also within 2 miles (3 km).

Marina, bar/lounge

This smoke-free hotel features a marina and 2 restaurants. Relax with a drink at the bar/lounge and enjoy perks like free WiFi. Self parking, a business center, and a terrace are also offered.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Mar 28 - Mar 29

Room, 1 King Bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pier 5 Hotel Baltimore, Curio Collection by Hilton ratings based on 27 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pier 5 Hotel Baltimore, Curio Collection by Hilton

Everyone (17) Couples (5) Family (4)
3 out of 5
Front desk staff & service was outstanding. But my wife was uncomfortable with the hotel location and the number of homeless in sleeping bags outside the property. We checked-in, but did not stay. The room is still untouched. We stayed at the Marriott across the water two blocks over, across the water.

Posted by on Feb 19, 2024

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Comment from Hotel Management

Feb 19, 2024 by Nia Davis

Thank you for your feedback Mr. Baatin. I do apologize that this was your experience, as I mentioned as you left, I have not charged your card for the room. Please enjoy the rest of your night.Kindest Regards, Nia DavisFront Office Supervisor.

5 out of 5

Posted by on Nov 6, 2023

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1 out of 5
We didn't even make it to the hotel because our reservation didn't exist. I called to inquire about the parking lot and was informed that I did not have a reservation to the hotel. I was told they attempted to contact me which is not true at all. I did not receive any call's or email's. The person on the phone (i found out later that they were not on site) looked around town for other Hilton properties with available rooms. They supposedly found a room all the way across town which they booked for me. I gave my credit card and email info and got a conformation number. We arrived at the hotel within 20 minuets of booking the room. We were told we did not have a room and they tried to contact me. Once again a complete lie. I called back the original hotel to find out what happened. They were unsure but were able to book me a room all the way back the direction we came. I did the credit card and email info thing again and once again got a conformation number and we were on our way. Take a guess what happened next. That's rite. Once again they did not have a room for us. The lack of communication and information sharing is unacceptable. Hilton is supposed to be one of the largest and best hotel companies in the world yet they don't even have an up to date room availability. This is just nonsense. After all this, on our own, we found a room 15 miles from our original destination at a Marriott site. After all this I will never even attempt to stay at a Hilton property ever again.

Posted by on Sep 9, 2023

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4 out of 5
Ok

Posted by on Sep 8, 2023

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3 out of 5

Posted by on May 25, 2023

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3 out of 5

Posted by on Apr 5, 2023

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3 out of 5

Posted by on Sep 5, 2022

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4 out of 5
We enjoyed our extended weekend at the Pier 5 Hotel in Baltimore. It is conveniently located in the inner harbor near a variety of great restaurants in the area. Inner harbor sites, stadiums, and Little Italy within easy walking distance. Room was clean a comfortable with great view of the harbor. Would recommend and would stay here again in my next trip to Baltimore.

Posted by , from NORRISTOWN on May 24, 2022

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4 out of 5

Posted by , from NORRISTOWN on May 23, 2022

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2 out of 5
We only had one set of towels for 4 people. We called to ask for more (about 6pm), but were told we had to wait until morning. We explained we wanted to shower at night because we were leaving early and we were told we still had to wait until morning. Needless to say, never got the towels and waited until our next stop to shower.

Posted by on Mar 20, 2022

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About the Pier 5 Hotel Baltimore, Curio Collection by Hilton

Location 711 Eastern Avenue, Baltimore, MD 21202

Property Features

Pier 5 Hotel Baltimore, Curio Collection by Hilton offers its guests a marina. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at Pier 5 Hotel Baltimore, Curio Collection by Hilton. You'll have access to the health club at a partner property. For a fee, parking is available. This 4-star Baltimore hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1936
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Baltimore Penn Station (3.4 km / 2.1 mi)
  • Metro station: Shot Tower-Market Place Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pier 5 Hotel Baltimore, Curio Collection by Hilton offers 66 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.

Ruths Chris Steakhouse - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

McCormick and Schmicks - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Casino nearby
  • Golfing nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Uncovered self parking fee: USD 30 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pier 5
  • Pier 5 Baltimore
  • Pier 5 Hotel
  • Pier 5 Hotel Baltimore
  • Pier 5 Hotel Baltimore Curio Collection Hilton
  • Pier 5 Hotel Curio Collection Hilton
  • Pier 5 Baltimore Curio Collection Hilton
  • Pier 5 Curio Collection Hilton
  • Pier 5 Hotel Baltimore, Curio Collection by Hilton Hotel
  • Pier 5 Hotel Baltimore, Curio Collection by Hilton Baltimore

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.