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Galeria Plaza Reforma

4-star property
Hamburgo 195 Col Juarez, Mexico City, 1-855-201-7819
4.7 out of 5
Exceptional!
See all 13 travelocity Reviews

"Staff and hotel was wonderful " More

By a verified traveler on Mon 04 Mar 2024

Points Of Interest

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Hotel Description

4-star eco-certified hotel near Angel of Independence Monument

Central Mexico City getaway

Within a 10-minute walk of this Zona Rosa hotel, you'll find Angel of Independence Monument and U.S. Embassy. Reforma 222 and Torre Mayor are also within half a mile (1 km).

Multiple dining options

This eco-certified hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105* Per night/room May 10 - May 11

Brisas Business Club 2 beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Privilige 1 King bed room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privilege Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Brisas Business Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Galeria Plaza Reforma ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Galeria Plaza Reforma

Everyone (4) Couples (2) Family (3)
5 out of 5
Staff and hotel was wonderful

Posted by , from SIMPSONVILLE on Mar 4, 2024

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Comment from Hotel Management

Mar 5, 2024 by Manuel

We are very honored to know you enjoyed your visit to Galeria Plaza Reforma. Thank you for qualifying our services.Hoping to see you soon.Best regards,

5 out of 5
Everything was great!

Posted by , from ORLANDO on Jan 24, 2024

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Comment from Hotel Management

Jan 25, 2024 by Manuel

Thank you very much for your visit to Galeria Plaza Reforma and for taking of your time to qualify our services.We are glad you enjoyed your stay. We would love to see you soon.Best regards.

5 out of 5

Posted by on Jul 16, 2023

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Comment from Hotel Management

Aug 8, 2023 by RLeon

Thank you very much for your kind review! We are glad to know your stay has been pleasant and look forward to welcoming you again in a near future. Thank you for your visit!Cordially,Rafael González A.General Manager

1 out of 5

Posted by on May 10, 2023

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Comment from Hotel Management

May 11, 2023 by RLeon

Por favor acepte nuestras sinceras disculpas por no haber cumplido con su experiencia de estancia. La retroalimentación que comparte con nosotros es altamente apreciada para medir nuestro desempeño y mejorar nuestros procesos. Le aseguramos que utilizaremos esta información para mejorar la experiencia de estancia de nuestros huéspedes, por favor confíe en nuestro compromiso de mejora.Esperamos tener una nueva oportunidad de servirle en el futuro y que pueda constatar de primera mano que podemos hacerlo mejor. Le reiteramos nuestras disculpas y agradecemos su estancia con nosotros.Sinceramente,Rafael González A.Gerente General

5 out of 5
convenient location, quiet and clean environment, fridently and efficient services from all staff.

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 9, 2023 by RLeon

Thank you very much for your kind review! We are glad to know your stay has been pleasant and look forward to welcoming you again in a near future. Thank you for your visit!Cordially,Rubén Rosales Del ValleGeneral Manager

5 out of 5
Very nice and safe area. Hotel rooms are good, can use some updating, but are not bad at all specially for the price. Very nice and friendly staff.

Posted by on Nov 17, 2022

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Comment from Hotel Management

Nov 17, 2022 by RLeon

Thank you very much dear guest for sharing your thoughts with us. Your feedback is highly appreciated in order to measure our performance and improve our processes. We appreciate your preference and look forward to serving you again in the future. Thank you for your visit.

5 out of 5

Posted by on Jul 27, 2022

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5 out of 5

Posted by on Nov 27, 2021

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5 out of 5
This hotel is ideally located in the center of the everything! Tons of restaurants and cafés to grab a bite to eat. Bars down the street a variety to hang aroubd and have a drink or 2. Rooms were extremely clean, and the beds were very comfortable.

Posted by , from Rahway on Sep 23, 2021

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Comment from Hotel Management

Sep 28, 2021 by Rafael L

Thank you for your kind review dear guest! We appreciate your preference and look forward to welcoming you again soon.

5 out of 5
Excelente hotel, el personal muy amable, las atenciones increíbles, muy limpio, la comida deliciosa, fue una gran experiencia.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 16, 2021 by Rafael L

Muchas gracias por sus amables palabras estimado huésped, nos animan a seguir dando nuestro mejor servicio y esperamos tener el gusto de servirle de nuevo pronto!

About the Galeria Plaza Reforma

Location Hamburgo 195 Col Juarez, Mexico City, 06600

Property Features

Galeria Plaza Reforma offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and concierge services are also featured at the eco-certified Galeria Plaza Reforma. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 1 building
  • 436 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (3.5 km / 2.2 mi)
  • Metro station: Sevilla Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Galeria Plaza Reforma offers 436 accommodations with iPod docking stations and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Galeria Plaza Reforma has 2 restaurants serving breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 355 for adults and MXN 200 for children
  • Valet parking fee: MXN 130 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galeria Hotel Reforma Plaza
  • Galeria Plaza Reforma
  • Galeria Plaza Reforma Hotel

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

  • EarthCheck
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.