"The person working the check in and check out was rude. This property was not as nice as other comfort ins that I stayed in. " More
North Central Austin stay
With a stay at this North Central Austin hotel, you'll be within half a mile (1 km) of Solar Eclipse April 8th 2024 and 2 miles (3 km) of Austin Community College Highland. North Austin Optimist Baseball Field and Cast Clinic - Dell Children's Medical Center are also within 3 miles (5 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Express check-in, express check-out, and laundry facilities are also on offer.
Aug 18, 2023 by Jack
We deeply apologize for the less than satisfactory experience you had during your recent stay. It's disheartening to learn that the service you received during check-in and check-out did not meet our usual standards of hospitality. Please accept our sincerest apologies for any rudeness you encountered – this is certainly not reflective of the level of service we strive to provide.Your feedback about the property not meeting your expectations is also concerning, and we truly appreciate you sharing your thoughts with us. We're constantly working to improve our facilities and services, and your comments will be taken into serious consideration as we strive to enhance the overall guest experience.We would like the opportunity to make things right. If you'd be willing to discuss your experience in more detail, we encourage you to reach out to our management team. Your satisfaction is our priority, and we're committed to addressing any areas where we fell short during your stay. We value your feedback and hope to have the chance to regain your trust during a future visit.
Aug 18, 2023 by Jack
We deeply apologize for the less than satisfactory experience you had during your recent stay. It's disheartening to learn that the service you received during check-in and check-out did not meet our usual standards of hospitality. Please accept our sincerest apologies for any rudeness you encountered – this is certainly not reflective of the level of service we strive to provide.Your feedback about the property not meeting your expectations is also concerning, and we truly appreciate you sharing your thoughts with us. We're constantly working to improve our facilities and services, and your comments will be taken into serious consideration as we strive to enhance the overall guest experience.We would like the opportunity to make things right. If you'd be willing to discuss your experience in more detail, we encourage you to reach out to our management team. Your satisfaction is our priority, and we're committed to addressing any areas where we fell short during your stay. We value your feedback and hope to have the chance to regain your trust during a future visit.
Jul 31, 2019 by Hotel Manager
Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the bad experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager
May 30, 2019 by Guest Representative
Thank you for your kind words.
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites. Self parking is free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Comfort Inn & Suites offers 73 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free self-serve breakfast daily from 6 AM to 9 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.