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4.4 out of 5

"Friendly helpful staff. Chris was extremely helpful. " More

By a verified traveler on Sun 30 May 2021

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Hotel Description

3-star guestrooms with spring water baths

In Aurora

Within 2 miles (3 km) of this Aurora hotel, you'll find Vaughan Aquatic Center and Orchard Valley Golf Course. Also, Splash Country Waterpark is within 3 miles (5 km) and Aurora University is within 6 miles (10 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, express check-out, and dry cleaning are also offered.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Mar 24 - Mar 25

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Aurora North - Naperville, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Aurora North - Naperville, an IHG Hotel

Everyone (6) Family (3)
5 out of 5
Great

Posted by on Feb 2, 2024

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Comment from Hotel Management

Feb 3, 2024 by Hotel Manager

Dear LaAndre,Thank you for your kind feedback! We're delighted that you had a great stay and that our location met your needs perfectly. It's our pleasure to have hosted you, and we appreciate your loyalty. We eagerly anticipate your next visit, and we'll strive to make it just as enjoyable as the last. Safe travels!Sincerely, Hotel Manager

5 out of 5
Friendly helpful staff. Chris was extremely helpful.

Posted by on May 30, 2021

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5 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by Holiday Inn Aurora

Thank you for the great score! We appreciate your business!

4 out of 5
They never picked up dirty towels lauing all over the pool nor kids toys between checkin Saturday2:30pm and Sunday morning 10am which made the small but warm & sunny pool area rather uninviting. It was NOT free continental breakfast and the elevator picture showed sausage links but I was served dried up patties. The room, bed, and location property were excellent.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 22, 2019 by Holiday Inn Aurora

Thank you for the feedback and we apologize for the issue you had during your stay. I will communicate with the staff to ensure this is handled accordingly. We are happy this was just a small bump in the road and glad you enjoyed your stay. We hope to see you return in the future.

2 out of 5
It was dirty. The toilet wouldn't flush and it would keep running all night I got no sleep

Posted by on Apr 15, 2019

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Comment from Hotel Management

May 5, 2019 by Holiday Inn Aurora

We are sorry to hear about the issues you had during your stay. I can assure you this is not the norm and hope to see you return in the future to allow us to serve you better.

5 out of 5
Very nice and quiet. Only complaint was that there were always people at the back entrance standing around smoking. They didn't look like hotel customers to us. Really made us uneasy.

Posted by on Jul 30, 2018

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Comment from Hotel Management

Aug 1, 2018 by Krystal

Thank you for your recent comments regarding your recent experience at the Holiday Inn Aurora, and glad that you enjoyed the location, room service and value. With the facility being a smoke free environment, guests sometimes will use the back entrance as a location to indulge, and we apologize that this made you feel uneasy. For future, we will have our staff direct the guests to the designated smoking area in the front of the hotel where there are ashtrays and a bench. We thank you for your business, and look forward to hosting you again when you are in the Aurora area.

5 out of 5

Great hotel

This hotel was great. However for the price of the hotel stay we should receive free breakfast should all be included. Instead we had to pay for breakfast. Overall the stay was great.

Posted by on Apr 12, 2016

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Comment from Hotel Management

Jun 3, 2016 by HIAurora

Thank you for staying with us! All Holiday Inn hotels have the full service restaurant/bar inside of them, with this guests have the option of the lower rate which does not include breakfast or you can book the slightly higher rate to include breakfast. Our sister brand hotel Holiday Inn Express has a continental breakfast included already in there rate because they do not normally offer a restaurant in the evenings, so their rate is always slightly higher then ourselves.

5 out of 5

Very pleased

After reading some reviews, I became really regretful that I booked and there was a no refund policy. BUT after getting there, checking in, seeing our room. I was completely amazed with the space, the room was very clean and well organized. The staff was very professional and also friendly, especially the night front desk receptionists. The breakfast buffet, I was told something new the Resturant decided to do. That worked out great! It was inexpensive, the lady, I regret I didn't get her name but she was the cashier was extremely friendly. We had a large party of ppl and she made sure we all ate together. I love it and highly recommend anybody to stay here. I love great customer service and will be back again.

Posted by on Feb 2, 2016

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Comment from Hotel Management

Jun 3, 2016 by HIAurora

Thank you Tameka for your positive remarks about our hotel and staff as a whole! Also that we surpassed all of your expectations! Can't wait to see you again!

4 out of 5
Cons: Travelocity needs to correct the street address from Sullivan Road to W. Sullivan Road. The phone number on the Travelocity confirmation is incorrect
Hotel was new, clean and very comfortable. Hotel staff was very helpful over a Christmas holiday.

Posted by on Dec 28, 2015

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4 out of 5

Wonderful Stay

When we arrived at the hotel the staff was pleasant and ready to help. The lobby is wonderful and a great comfort after travling through all the construction on I88 to get there. The room that we were assigned had not been cleaned and we waited for about and hour. The room was never cleaned and we weren't upgraded but we were given a room on another floor that was satisfing, and were offered a free appetizer at the restaurant. The room was the perfect size for my family of three and we had no other issues, There are lots of restaurants close by you can walk it or drive it either way it won't take long.

Posted by on Jul 2, 2009

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About the Holiday Inn Aurora North - Naperville, an IHG Hotel

Location 2424 Sullivan Rd, Aurora, IL 60506

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1991 square feet (185 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Aurora North - Naperville, an IHG Hotel. Free self parking is available. This 3-star Aurora hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • 1991 sq ft of conference space
  • 185 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Aurora Transportation Center (9.8 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Aurora North - Naperville, an IHG Hotel offers 82 accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, spring water baths, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Spring water bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Onsite venue - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Sustainability/community reinvestment (10% revenue or more)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3–20 per person
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aurora Holiday Inn
  • Holiday Inn Aurora
  • Holiday Inn Hotel Aurora
  • Holiday Inn Aurora North Naperville Hotel
  • Holiday Inn Naperville Hotel
  • Holiday Inn Aurora North Naperville
  • Inn Aurora Naperville Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.