Ratings based on 191 Guest Reviews

Hear it directly from our travelers
3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
4.0 Hotel condition
Hear it directly from our travelers
5 out of 5
for Everyone
by A travelerfrom Boston, mass.

Posted May 14, 2015
Pros: Everything
Cons: Not too much that I can think of.
Location: Cannot beat the location ! Great beach, across from a mall, several restaurants and stores. No need to rent a car.
Great stay at the Holiday Inn, as always. Would not stay anywhere else ! Reasonable priced, excellent location, very clean, very friendly and helpful staff.
5 out of 5
for Everyone
by A traveler

Nice hotel

Posted May 4, 2015
Clean, professional staff, courteous, friendly. Great location
5 out of 5
for Everyone
by A travelerfrom New York

Best hotel spot on the beach!

Posted Mar 28, 2015
I just returned from a week stay at the Holiday Inn. This has been my 7th time returing to this hotel because I love it so much. Beautiful grounds and nice rooms with view of the pools or the beach! Location is great because its near all the wonderful bars and restaurants. Staff is accommodating letting me check in early and check out late. Also set up some dinners for the group I was with. Can't wait to plan my next trip back!!
5 out of 5
for Everyone
by A travelerfrom Valencia, Venezuela

Great stay in Aruba

Posted Mar 24, 2015
Pros: Installations, location, services.
Cons: Can't think of anything important.
Location: Excellent location, right on the beach and walking distance to restaurants, cafes, shops, etc.
Stayed 3 nights/4 days (Friday to Monday) at this hotel, great experience, very nice and large room, excellent installations, right on the beach, pools, good restaurants, and excellent location, strolling distance from restaurants, cafes, shops, etc. Staff very friendly and helpful.
4 out of 5
for Everyone
by A travelerfrom Pittsburgh, Pa.

Great location!

Posted Mar 23, 2015
Pros: Clean rooms, palapas on the beach, good staff, affordable.
Cons: Palapas/lounges reservation policy!
Location: Water show at the mall & shopping across the street. Casino at the hotel & at most nearby hotels. Capitol, Oranjestad is a taxi ride away. Beautiful
Great location...mall across the street, restaurants within walking distance, beautiful beach!
4 out of 5
for Everyone
by A travelerfrom Hillside, NJ

Love the OceanFront View in the Sea Tower

Posted Oct 11, 2014
Pros: I love the OceanFront View and going downstairs walking right on the beach.
Cons: Again, the room service menu definitely needs more variety for sure.
This is my 3rd time staying here, but my 2nd time with a OceanFront View which is outstanding. I will only get that now. Also they had room services this year which is new. My only suggestions is they must have more variety of a menu availble. They have the bare minimum. Hopefully when I get there next year I will see more of a selections on the menu.
1 out of 5
by A travelerfrom USA

It was the worst experience.

Posted Jul 22, 2014
Pros: The beach.
Cons: Staff needs a course on customer service.
Location: Beach, Pelican Brief to watch a beautiful sunset,
From the moment we stepped foot in this hotel, staff was unfriendly and rude. We were given a view with the view of the garbage container. We asked to be moved and we were told there was nothing else available and if we wanted to we could upgrade for an extra 40 dollars a night and we could go back the next morning. The next morning after we asked nicely we were told that there was nothing available and after we were practically threatening to leave - there was a room available. Our room was not cleaned until 9pm, after three calls. The staff at the Palapa reservation was extremely unprofessional. I caught him talking about one of my friends and when I approached him about it he didn't realize we were together he just gave me an angry look. I will be reporting Roy. Overall, probably the worst experience. DO NOT WASTE YOUR MONEY AND TIME Staying here.
4 out of 5
by Nevadafrom Las Vegas, NV

Thoroughly Enjoyed First Visit!

Posted Oct 22, 2013
Room, staff, location, beach, pools, bar, and reception met or exceeded expectations. The Spas need to be heated and the self parking lot needs management's attention. Too many non-Holiday Inn personnel parking in the lot, creating severe limited parking for Hotel Guest.
5 out of 5
by Arubaloversfrom Chicago, IL

Great hotel!

Posted Oct 18, 2013
My husband and I have been staying at the Holiday Inn Aruba at least twice a year for a few years now and we wouldn't stay anywhere else!  The staff is fantastic!  They are all very friendly and helpful. When we arrived at the end of September we found out the hotel had shut down the Bonaire tower and they were closing the Aruba tower for renovations. The construction noise was limited and most of the time it was quiet on the property.  As much as we didn't want to stay in the Curaçao tower this was the only option. It is newly renovated and they did a nice job with all new furniture, new king size beds, new fridge, and the air conditioning was new so it was a perfect temperature all the time!  They now have a pool and a few cabana"s that you can use at the Curaçao tower.  They are making some very big changes to the hotel so I will be excited to see what they have done when we visit again next year.  This hotel is very close to shopping, restaurants and the bus runs right in front of the hotel to take you downtown or to other beaches.  We don't get the all inclusive package as we have our favorite local places that we eat at.  If you get a chance rent a car at the hotel and go to Baby Beach. It is a great place to get away from the crowds and the snorkeling is awesome!!  Many people write bad reviews for this hotel but honestly if you want a nice clean safe hotel that has the best beach for your vacation dollar stay at the Holiday Inn!  Your vacation is what you make of it and if you spend your time complaining about little things then you won't enjoy your time in Aruba!  Perfect hotel, perfect location, perfect for your 1st or 20th trip to Aruba!  
2 out of 5
by BRENJERRYfrom Providence, RI

holiday inn make it your vacation

Posted Sep 28, 2013
Ive been going to aruba now for six years now I have stayed at the aruba inn it was o.k. the next year we stayed at the holiday inn on the beach.Its not the greatest hotel but it can do. its not as fancy as the rest of the hotels but its worth the money how often do you just sit in your room, go out side the views are beautiful the beach the sky .YOU DONT GO ON VACATION TO STAY IN YOUR ROOM ITS A LITTLE RUN DOWN WHEN YOU TEEL PEOPLE YOU WENT ON VACATION YOU SAY I WENT TO ARUBA YOU DONT SAY I WENT TO THE HOLIDAY IN RESORT ENJOY YOUR SELF EXPLORE THE ISLAND HAVE FUN THE ISLAND PEOPLE ARE THE NICEST PEOPLE YOU WILL FEEL RIGHT AT HOME YOU WILL FEEL LIKE YOU LIVE THERE THE PEOPLE ARE SO WELCOMING AND RESPECTABLE TO AMERICIANS YOU CAN RENT A CAR AND TOUR THE WHOLE ISLAND // SO GO THERE AND HAVE FUN