"Beds and pillows were SO comfortable! I ordered wine from room service and it never came. " More
Seaside stay
Within a 10-minute walk of this Downtown Anchorage hotel, you'll find Anchorage Museum and Anchorage 5th Avenue Mall. Dena'ina Civic and Convention Center and Alaska Center for the Performing Arts are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a grocery/convenience store, and a lobby fireplace are also offered.
Sep 20, 2021 by Tsega
Thank you!
Jun 10, 2020 by Tikenasio
Thank you for your kind words and choosing The Sheraton Anchorage Hotel to be your home away from home. I will definitely share your feedback with our team. Have a wonderful Day!
Nov 24, 2019 by John
Thank you for taking the time to share your stay experience with us. We have unfortunately fallen short of our goal during your recent visit with us. We are committed to delivering exceptional services that are expected with our brand. Please accept my sincere apology for the challenges you faced at our hotel. I am terribly sorry that we did not live up to your expectations or ours. I will share your comments/experience with our management and service teams (in an educational and constructive manner) so that we can grow and improve from your feedback. We are grateful for your patronage and loyalty to the Marriott family of brands. Thank you for letting us know what we can do better. We won't waste this opportunity to improve our services. Have a great 2019. Sincerely The Sheraton Anchorage Hotel and Spa Team.
Mar 25, 2019 by John
Thank you for providing feedback from your visit to our hotel. All of us at the Sheraton Anchorage Hotel & Spa are committed to providing exceptional service and a clean, well-maintained facility for our guests. It is gratifying to read a review like yours that suggests we are doing a good job. I look forward to sharing your review with my teammates. Have a great 2019 Sincere Thanks The Sheraton Anchorage Team
Aug 28, 2018 by John
I would like to take this time to humbly apologize for the inconveniences during your stay with us. We take great pride in our products and services, and I am sorry that we missed our opportunity to give you our best of services. We are always working to create the perfect atmosphere for all of our valued members, and your feedback gives us the direction for training opportunities, and modifications to pursue excellence. Once again I do apologize for the inconvenience. Have a great 2018. Sincere Thanks
Jul 10, 2018 by John W
Thank you for taking time to share your stay experience with us. We are truly honored by your kindness. We strive to make our members stay a pleasant and memorable experience. It is so warming to hear that we hit our mark of expectation with you. I will share your kind words with the Team. Thank you and have a great 2018.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Sheraton Anchorage Hotel. Parking is available for a fee. This Anchorage hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Sheraton Anchorage Hotel offers 370 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Jade Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Ptarmigan - Onsite bistro. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive smart lock details.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.