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"Convenient location to restaurants and casino. Property is fairly clean. " More

By a verified traveler on Wed 01 Dec 2021

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Hotel Description

Hotel near Prairie Meadows Racetrack and Casino in Altoona

City center stay

You'll be within half a mile (1 km) of Prairie Meadows Racetrack and Casino and 2 miles (3 km) of Outlets of Des Moines with a stay here. Adventureland and Grand View Golf Course are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's an indoor pool on site, and laundry facilities and free newspapers are also offered.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$65* Per night/room Apr 3 - Apr 4

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Altoona - Des Moines ratings based on 12 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Altoona - Des Moines

Everyone (6) Couples (1) Family (4)
4 out of 5

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 22, 2023 by GM

Tonya,It was a pleasure having you as our guest! Thank you for the 4/5 rating, and staying with us. Have a great day! :)

5 out of 5

Posted by on Jul 17, 2023

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Comment from Hotel Management

Jul 21, 2023 by GM

Mellissa,It was a pleasure having you as our guest! Thank you for the 5/5 review score. We hope to see you again! :)

4 out of 5
Convenient location to restaurants and casino. Property is fairly clean.

Posted by , from Austin on Dec 1, 2021

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Comment from Hotel Management

Dec 1, 2021 by GM

Dear Richard, It was a pleasure having you as our guest! Thank you for the kind words, we appreciate you staying with us. Happy Holidays to you and you family! :) Kind Regards, General Manager Quality Inn & Suites, Altoona

1 out of 5
This was the dirtiest stay i have ever had. Big hole in the carpet. Cobwebs. Moldy shower head. Ants everywhere in the morning.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 8, 2021 by GM

Dear Sarah, It was a pleasure having you as our guests! My apologies for not exceeding expectations during your recent stay with us. I also want to thank you for bringing these issues to my attention so we can get them corrected immediately. I will be sharing this feedback with my employees so they know what was missed. Thanks, and have a great day! :) Kind Regards, General Manager Quality Inn & Suites, Altoona

5 out of 5
No towels in swimming pool area at 3pm in the afternoon. There was a used bar of soap in our shower upon arrival and one lamp didnt work at all and another only half of it worked.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Sep 1, 2021 by GM

Dear Dana, It was a pleasure having you as our guest! My apologies for those issues you encountered during your stay. I also want to thank you for bringing those to my attention as I will be sharing this information with my staff so we can get those resolved. Have a great day! :) Kind Regards, General Manager Quality Inn & Suites, Altoona

5 out of 5
Check in and check out staff were very polite and friendly.

Posted by on Jul 23, 2021

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Comment from Hotel Management

Jul 24, 2021 by GM

Dear Guest, It was a pleasure having you as our guest! Thank you for the kind words about our staff, we appreciate it! Have a great day! :) Kind Regards, General Manager Quality Inn & Suites, Altoona

4 out of 5
Close to everything you’re wanting to do!

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 20, 2021 by GM

Dear Guest, It was a pleasure having you as our guests! You are absolutely correct, we have the best location in all of Altoona due to proximity to all the restaurants, theme park, casino, and outlet mall as well. Have a great day! :) Kind Regards, General Manager Quality Inn & Suites, Altoona

5 out of 5

Posted by on Jul 18, 2021

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4 out of 5
Outside maintenance was horrible. Bathrooms needed updating .

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 8, 2019 by GM

Dear Anonymous Guest, Thank you for the kind feedback. We hope to see you again soon! Kind Regards, General Manager Quality Inn & Suites, Altoona

3 out of 5

Housekeeping was not great....

Pros: Friendly staff on check in and the hotel itself was not dirty..just our room was not great.
Cons: Housekeeping needs to do a much better job of cleaning the rooms.
While the hotel staff was very nice and helpful our room had dirty towels in it when we arrived, the bathtub would not drain so it filled up with water every time we showered and the shower curtain had mold all over the bottom of it. We left early the next morning and didn't arrive back until late, there were no clean towels in our room and the coffee pot and not been cleaned...in fact I think all they did was make the bed and pick up all the old towels from the day before, but then didn't leave any clean ones. Like I said the hotel staff was very nice, but housekeeping was NOT good.

Posted by on Aug 3, 2016

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About the Quality Inn & Suites Altoona - Des Moines

Location 2701 Adventureland Dr, Altoona, IA 50009

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. An indoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn & Suites Altoona - Des Moines. Free self parking is available. This Altoona hotel is smoke free.

  • 47 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Altoona - Des Moines offers 47 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Quality Altoona
  • Quality Inn Altoona
  • Quality Inn Altoona Moines
  • Quality Altoona Moines
  • Quality Inn & Suites Altoona - Des Moines Hotel
  • Quality Inn & Suites Altoona - Des Moines Altoona
  • Quality Inn & Suites Altoona - Des Moines Hotel Altoona

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.