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 Albuquerque •1 Room
 Albuquerque • 1 Room
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Sonesta ES Suites Albuquerque

3-star property
3300 Prospect Ave Ne, Albuquerque, NM 1-855-201-7819
3.9 out of 5
Good!
See all 15 travelocity Reviews

"Absolutely loved the room. Large, clean comfortable. Next time we would definitely request an upstairs room as there was a lot of thumping going on l ... " More

By a verified traveler on Mon 15 Apr 2024

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Hotel Description

Hotel near University of New Mexico in Albuquerque

Northeast Heights stay

Your stay at this Northeast Heights hotel places you within 3 miles (5 km) of University of New Mexico and Coronado Center. Rio Grande Trail and University of New Mexico Hospital are also within 3 miles (5 km).

Free breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor tennis court and free buffet breakfast each morning.

Room, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$111* Per night/room May 15 - May 16

Superior Suite, Multiple Beds (Two BedroomS)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds (Studio)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Suite, Multiple Beds (Hearing Two Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds, Accessible (Mobility Tub)

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

Sonesta ES Suites Albuquerque ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta ES Suites Albuquerque

Everyone (5) Couples (5) Family (7)
5 out of 5
Absolutely loved the room. Large, clean comfortable. Next time we would definitely request an upstairs room as there was a lot of thumping going on late at night above us.

Posted by on Apr 15, 2024

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5 out of 5
Easy access to freeway

Posted by on Jan 16, 2024

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1 out of 5

Posted by , from SAN FRANCISCO on Jul 9, 2023

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Comment from Hotel Management

Jul 10, 2023 by Richard Armijo AGM

Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Albuquerque. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Albuquerque.

1 out of 5
Property is being used for low income housing…pool was not clean and property was not clean. Garbage left around. Room above us had people fighting and stomping around the floor Most of the evening. Homeless folks sleeping across the street from the property. Generally feeling unsafe. We couldn’t wait to leave…we didn’t even stay around for breakfast just left. Couple we traveled with felt the same way. Would never stay again. When we booked reviews were good, but I would not recommend this property.

Posted by on Jun 10, 2023

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Comment from Hotel Management

Jun 12, 2023 by Richard Armijo AGM

Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Albuquerque. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Albuquerque. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

5 out of 5
Great for pets

Posted by , from Huntington Beach on May 11, 2023

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Comment from Hotel Management

May 11, 2023 by Richard Armijo AGM

We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon!

5 out of 5
Really enjoyed the room as it seemed like a condo complete with small kitchen.

Posted by on Apr 18, 2023

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Comment from Hotel Management

Apr 20, 2023 by Richard Armijo AGM

We are so happy to hear you had a great stay with us.If you have any additional comments to help us improve, please do not hesitate to contact us.Looking forward to seeing you soon!

5 out of 5

Posted by on Apr 8, 2023

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Comment from Hotel Management

Apr 28, 2023 by Richard Armijo AGM

We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon!

5 out of 5
Clean, well maintained.

Posted by on Sep 19, 2022

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5 out of 5
Staff delivered (without being asked) a breakfast pack of bagels, apples and muffins knowing we would depart next morning at 6 am, before the 7am start of breakfast. Excellent customer service!

Posted by on Jul 17, 2022

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4 out of 5
Better parking lighting needed

Posted by on Jul 13, 2022

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About the Sonesta ES Suites Albuquerque

Location 3300 Prospect Ave Ne, Albuquerque, NM 87107

Property Features

As a guest of Sonesta ES Suites Albuquerque, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Sonesta ES Suites Albuquerque also features barbecue grills, a picnic area, and coffee/tea in a common area. For a fee, parking is available. This Albuquerque hotel is smoke free.

  • 112 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Alvarado Transportation Center (7.2 km / 4.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta ES Suites Albuquerque offers 112 accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Accommodations offer separate sitting areas. 16-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

  • In-room kitchen
  • Fireplace
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is not cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Albuquerque Hotel Albuquerque
  • Residence Inn Marriott Albuquerque Aparthotel
  • Residence Inn Marriott Albuquerque
  • Albuquerque Residence Inn
  • Albuquerque Residence Inn
  • Sonesta ES Suites Albuquerque Hotel
  • Residence Inn by Marriott Albuquerque
  • Sonesta ES Suites Albuquerque Albuquerque
  • Sonesta ES Suites Albuquerque Hotel Albuquerque

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.