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4.5 out of 5

"Very friendly staff. " More

By a verified traveler on Tue 12 Mar 2024

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Hotel Description

3.5-star hotel perfect for exploring Albuquerque

Heart of Albuquerque

Within a 15-minute walk of this Martineztown-Santa Barbara hotel, you'll find Fresenius Medical Care at Kindred Hospital Of Albuquerque and Fresenius Medical Care at Heart Hospital Of New Mexico. Fresenius Medical Care at Lovelace Medical Center and University of New Mexico are also within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free cooked-to-order breakfast each morning.

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$119* Per night/room Mar 31 - Apr 1

Premium Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Albuquerque ratings based on 18 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Albuquerque

Everyone (6) Couples (3) Family (10)
5 out of 5
Very friendly staff.

Posted by on Mar 12, 2024

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Comment from Hotel Management

Mar 12, 2024 by GM

Dear Carl, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Thad Clark GM

5 out of 5
Rooms were excellent.

Posted by on Mar 11, 2024

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Comment from Hotel Management

Mar 11, 2024 by GM

Dear Johnathan, Thank you so much for your kind review! We appreciate you taking the time to share your thoughts with us. We are thrilled that our accommodations were the highlight of your stay! Thank you for choosing our hotel and we look forward to having you back again soon! Best, Thad Clark GM

5 out of 5
It was very nice

Posted by on Mar 9, 2024

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Comment from Hotel Management

Mar 9, 2024 by GM

Dear Chris, Thank you for taking the time to share your positive review. We are delighted you enjoyed your stay! On behalf of the entire team, thank you for choosing us, and please visit again soon. Best, Thad Clark GM

5 out of 5
I didn't like the fact that they charged for parking your car, everything else was great!

Posted by on Mar 4, 2024

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Comment from Hotel Management

Mar 5, 2024 by GM

Dear PHILIP, Thank you for sharing your kind and informative feedback regarding your experience with us! We're pleased to know you were primarily satisfied with your stay; however, we apologize for your frustrations with our parking fee. We hope this will become the first of many visits. Best, Thad Clark GM

1 out of 5
Sent it Friday

Posted by , from Meadow Vista on Feb 26, 2024

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Comment from Hotel Management

Feb 27, 2024 by GM

Dear Diane, Thank you for choosing us. I regret that you did not enjoy your stay and apologize for any issues you may have experienced while you were our valued guest. We strive to meet every expectation and we have clearly missed the mark. We hope to redeem ourselves on a future visit. Sincerely, Thad Clark GM

5 out of 5
We loved it comfortable after a long day on the road

Posted by , from Chesterfield on Jan 6, 2024

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Comment from Hotel Management

Jan 9, 2024 by GM

Dear CLAUDENE,Thank you for sharing your experience with us and other travelers. We are delighted to hear that you had a comfortable stay with us. On behalf of our entire team, it was a pleasure to host you; we hope you will find a reason to visit again soon.Best,Thad ClarkGeneral Manager

2 out of 5
Our sheets and duvet from the bed had heavy stains. The staff was not very friendly, and the bar shutdown before 10pm. The highlight was breakfast. This place was not for me, will stay here again in the future.

Posted by on Dec 19, 2023

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Comment from Hotel Management

Dec 19, 2023 by GM

Dear Michael,I am sorry for the condition of your linens. Some stains can remain post-laundering, but we should have caught them in our quality control. Please accept my deepest apologies regarding our lack of attention to detail and that you found our associates unfriendly. Your experience is not typical of our hotel and we appreciate your valuable feedback. We hope you will consider a return visit.Sincerely,Thad ClarkGeneral Manager

5 out of 5
Early check in was excellent.

Posted by on Dec 12, 2023

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Comment from Hotel Management

Dec 12, 2023 by GM

Dear Cynthia,It is wonderful to hear that you enjoyed your stay and the level of service we provide. Thank you for staying with us and leaving us feedback. Please visit us again soon!Best,Thad ClarkGeneral Manager

5 out of 5

Posted by , from Gallup on Oct 3, 2023

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Comment from Hotel Management

Oct 25, 2023 by Front Office Management

Thank you so much for staying with us! We hope to see you again in future travels.

5 out of 5
Comfortable, clean and staff very friendly

Posted by on Aug 5, 2023

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Comment from Hotel Management

Aug 6, 2023 by GM

Dear Troy,We sincerely appreciate your choice to stay with us and for sharing your positive review. It is wonderful to hear that your experience with us was enjoyable in every aspect. We strive to be your preferred hotel whenever you visit the Albuquerque area. Best,Scott CapeGeneral Manager

About the Embassy Suites by Hilton Albuquerque

Location 1000 Woodward Place NE, Albuquerque, NM 87102

Property Features

Embassy Suites by Hilton Albuquerque offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 15 meeting rooms are available. Event space at this hotel measures 29999 square feet (2787 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Albuquerque. For a fee, parking is available. This 3.5-star Albuquerque hotel is smoke free.

  • 1 building
  • 261 guestrooms or units
  • 9 levels
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 2005
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Alvarado Transportation Center (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Albuquerque offers 261 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Albuquerque hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Albuquerque has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Self parking fee: USD 15 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albuquerque Embassy Suites
  • Albuquerque Embassy Suites Hotel
  • Embassy Suites Albuquerque
  • Embassy Suites Albuquerque Hotel
  • Embassy Suites Hotel Albuquerque
  • Embassy Suites Hilton Albuquerque Hotel
  • Embassy Suites Hilton Albuquerque
  • Embassy Suites by Hilton Albuquerque Hotel
  • Embassy Suites by Hilton Albuquerque Albuquerque
  • Embassy Suites by Hilton Albuquerque Hotel Albuquerque

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.