Featured Image Lobby Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom View Bathroom Childrens Pool Outdoor Pool Outdoor Pool Infinity Pool Waterslide Waterslide Billiards Childrens Play Area - Indoor Childrens Play Area - Outdoor Dining Restaurant Restaurant Buffet Food and Drink Banquet Hall Banquet Hall Banquet Hall Meeting Facility Beach Beach Outdoor Dining Outdoor Dining Outdoor Wedding Area Beach/Ocean View
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Room type

Krazy Super Saver

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Standard Mountain View

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Standard Ocean View

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Romantic Room

Max Occupancy: 2 guests

Family Connecting

Max Occupancy: 6 guests (up to 5 children, 1 infant)

Get an overview of this hotelFamily-friendly beachfront hotel near Papagayo Park

Located in Acapulco (Zona Dorada), Krystal Beach Acapulco is minutes from Amazing World and Papagayo Beach.

This beach hotel is within close proximity of Parque Papagayo and Plaza Bahia.

Make yourself at home in one of the 400 air-conditioned guestrooms. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Enjoy recreational amenities such as an outdoor pool and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a beach bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Hotel Amenities

Hotel Amenities

Services and facilities include a family pool, kid’s pool, spa tub, and a golden sand beach with lounge chairs, beach umbrellas, and palapas. Water sports, supervised activities for children at the kid's club, and babysitting services (surcharge) are available on-site. Dining options include 3 restaurants, and 3 bars. The hotel also offers room service (limited hours) to its guests.

Additional hotel amenities include complimentary wireless Internet access and a computer station, a business center, 5 meeting rooms capable of accommodating 50 to 450 people, plus concierge and wedding services.

  • Children's club 
  • Concierge services 
  • Airport transportation (surcharge) 
  • Beach bar 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Number of floors - 19 
  • Bar/lounge 
  • Business center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Gift shops or newsstand 
  • Hair salon 
  • Grocery/convenience store 
  • Free WiFi 
  • Total number of rooms - 400 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Number of restaurants - 3 
  • Number of meeting rooms - 5 
  • Beach umbrellas 
  • Self parking (surcharge) 
  • Snack bar/deli 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Supervised childcare/activities 
  • Outdoor pool 
  • Wedding services 
  • Breakfast available (surcharge) 
  • Elevator/lift 
  • Children's pool 
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Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Playground on site  

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Cable TV service 
  • Television 
  • Private bathroom 
  • Air conditioning 
  • Balcony 
  • Shower only 
  • Blackout drapes/curtains 
  • Iron/ironing board 
  • Climate control 
  • Free toiletries 
  • Cribs/infant beds available 
  • Phone 
  • Hair dryer 
  • Daily housekeeping 
  • In-room safe 
  • WiFi (surcharge) 
  • Premium TV channels 
  • Rollaway/extra beds available 
  • Connecting/adjoining rooms available 
  • Room service (limited hours) 
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Where to Eat

Aquamarina - Serves international cuisine. Breakfast from 7 AM-Noon. Lunch from 1-5 PM. Dinner from 7-11 PM. Poolside snacks and a la carte between Noon-1 PM and 5-7 PM.

Bay - Fish and seafood, as well as a la carte. Open from 2-8 PM.

The Palapa - Serves international cuisine as well as fish and seafood between 1-5 PM.

Snack Bar - Snacks, cocktails, and drinks. Open between Noon-7 PM.

Lobby Bar - Cocktails and drinks between 10 AM-11 PM.

Pool Bar - Cocktails and drinks between 10 AM-11 PM.

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Nearby Things to Do

The hotel provides complimentary use of kayaks and offers snorkeling and aerobics classes in the pool. On the beach fronting the hotel and on other beaches around Acapulco Bay, independent operators rent snorkeling gear, personal watercraft, and motor boats; arrange snorkeling, scuba diving, glass-bottom-boat, and fishing excursions; and book parasailing flights, water skiing, and banana-boat rides. Hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips are popular activities.

Acapulco Golf Club, a nine-hole municipal course lighted for night play lies 3.25 km (2 mi) away. Acapulco has four championship 18-hole golf courses, all located in the same area about 16 km (10 mi) from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Personal motorized watercraft on site 
  • Sailing nearby 
  • Windsurfing nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Aerobics on site 
  • Parasailing on site 
  • Playground on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Water skiing on site 
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Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 200 per person (approximately)
  • Self parking fee: MXN 100.00 per day
  • Valet parking fee: MXN 100.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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