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5 Star Hotels in Cancun, Mexico

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Featured Cancun 5 Star Hotels

Fiesta Americana Grand Coral Beach Cancun Resort & Spa - Cancun Hotels
Rating: 5.0 Stars
$370

Fiesta Americana Grand Coral Beach Cancun Resort & Spa

Blvd. Kukulcan km. 9.5, Cancun - Map
 
 
"Friendly Staff"
Resort was only 20% capacity. Everything was very clean.  Staff was great.   Club level was worth extra money to include internet, nice fitness gym, special towels/service at pool, free breakfast daily with drinks, lunch healthy snacks/salad/drinks, small portion dinner plates - more of appetizer than dinner but drinks included until 830 pm. Kid club only for ages 4 yrs - 12 yrs.  They do have 2 toddler pools and one with small playground for kids under 5 yrs. We did hire Nanny thru hotel $12/yr +$10 travel fee.  I was very worried about having anyone watch my two baby girls, but once Isabelle arrived, my mind was set at ease and I would certainly do it again. The resort passport/credit was not great because you could not use several coupons - ie rental car savings, one restaurant was closed, no motor sports allowed out while we were there because of winds and storms etc.  The hydrotherapy was wonderful at the gem spa and takes 1-2 hours, use resort coupon. Thanks to Jorge, Jesus and Armando in the club - always very pleasant and helpful!
RK40 from Denver, CO
On the beach at Punta Cancún, the resort is less than 3 km (1.5 mi) from shops and restaurants at the Plaza Forum, Plaza …More
Excellence Playa Mujeres - Adults Only - All Inclusive - Playa Mujeres Hotels
Rating: 5.0 Stars
$587

Excellence Playa Mujeres - Adults Only - All Inclusive

Condominio Playa Mujeres L-1,, Playa Mujeres - Map
 
 
"Excellent Anniversary stay at Excellence"
My husband and I just returned from Excellence Playa Mujares on yesterday. It was our first time there but definitely will not be our last. We paid a little extra and got the Excellence Club OCF (ocean front) Jr. Suite. We had a private furnished balcony overlooking the pool, the immaculate hotel grounds and the ocean. I cannot say enough good things about this place. Room service food portions we're a little small but we knew that from reading previous reviews. So, we ordered 2 entrees and 2 desserts a piece. The food at The Grill and The Lobster House was okay. The only thing is that if you go during dinner (after dark), the mosquitoes are ridiculous (these 2 are outdoor restaurants). They have OFF! spray at the hostess stand so be sure to spray down. The French Restaurant (Chez Isabelle) which is completely enclosed was rumored by other guests to be fantastic. We ran out of time and didn't make it. My husband forgot to pack dinner attire. For dinner, they require you to wear pants w/ a polo style shirt or a button down shirt at the restaurants. We we're worried that we'd have to just eat room service the entire time but found out that the concierge would let him borrow dinner attire. Crisis averted! It was a great stay. The beach was beautiful. The pools were crystal clear. The staff was very accommodating. The drinks and food were non-stop and the room was kept immaculately by housekeeping. LOVED IT! Will be back next year. Met some great couples & the free WIFI was great
Traveller from Atlanta, GA
This romantic, all-inclusive resort is nestled on a 2 mile (3.2 kilometer) white-sand beach in a complex with inland marina …More
Nizuc Resort and Spa - Cancun Hotels
Rating: 5.0 Stars
$475

Nizuc Resort and Spa

Punta Nizuc, Cancun - Map
 
 
This Cancun resort is next to a golf course, nestled on a private white sand beach and within easy reach of area attractions …More
The Beloved Hotel Playa Mujeres All Inclusive - Playa Mujeres Hotels
Rating: 5.0 Stars
$560

The Beloved Hotel Playa Mujeres All Inclusive

Condominio Playa Mujeres,, Playa Mujeres - Map
 
 
"Best hotel I've stayed in - def plan to return"
My husband and I stayed here for our 5 year anniversary trip. The room was huge, clean, and even included snacks and drinks in the fridge as well as bottles of alcohol that were replenished daily. The facilities were great and we felt safe on the gated property. The wifi was decent outside of the room, but very spotty within. We tried all of the restaurants; there were a variety of options and the food and service were good, especially at the breakfast buffet. It wasn't obvious to me that you had to stick a card in your door to request housekeeping service so even though we didn't put up the Do Not Disturb card and stayed gone all day and afternoon, the room still wasn't clean when we returned. It wasn't a problem after the first day but I think the housekeeping card you put in the outside of the door deactivated the room key because I had to go to the front desk to get my key reactivated at least 6 times during our 4 day stay even though I kept it in a zippered pocket with no other credit cards. All of the staff at the front desk were very friendly and helpful (especially Patricio). I did have one unpleasant conversation with Luis who was dismissive when I inquired about the rates to extend the room an additional night. (He informed me to call Travelocity as if I couldn't afford to pay the standard hotel rates.) But, everyone else was wonderful and they decorated our room with roses and left champagne and fruit for our anniversary, which was a great surprise.
Traveller from Atlanta, GA
Within easy reach of Playa del Norte Isla Mujeres, Playa Mujeres Golf Club, and El Meco Archaeological Site, this Playa …More
Le Blanc Spa Resort All Inclusive - Cancun Hotels
Rating: 5.0 Stars
$886

Le Blanc Spa Resort All Inclusive

Boulevard Kukulcan Km 10, Cancun - Map
 
 
"Must read on Le Blanc (Nov. 2013)"
I'm generally not inclined to write reviews, although I read them religiously, but my experience at Le Blanc required an exception. First to set some expectations, readers should know (1) I'm married - late 30's (2) Fortune 25 executive  (3) from the Northeast - NJ and (4) preferred hotels are Four Seasons, Ritz Carlton and St. Regis. I rarely have non-business related travel so a vacation (away from our toddler) is a real treat. Why we chose Le Blanc? Based on lots of reviews and additional research. I also exchanged notes with Andreas, the General Manager and was very impressed with his follow-up to my questions. What we really liked? Everything! You will truly be spoiled at this Resort. A honeymoon suite or better is a must and I would recommend suites 803 - 811 (8th Floor) - these rooms have ocean views. Hugo was our favorite Butler and very eager to make our vacation as wonderful as possible. What we really loved? The Food The Italian restaurant (ask for Gabriel to ensure exceptional service) was out of this world. The shrimp risotto changed my life and my husband still dreams about the veal osso buco. Israel, the Manager, ensured each dinner was better than the last. We ate there four times during a 7 day vacation! A very close second to the Italian was the Oriental Restaurant (ask for Reynaldo, he will take excellent care of you). The grouper and sushi were     noteworthy. The Spa I've enjoyed spa services around the world and was very impressed with all of my treatments at Le Blanc. The space is really gorgeous and truly relaxing. I would highly recommend, Leleni and Sara for the couples romantic massage. The Spa prices are expensive($350) for 60 minute couples massage and the resorts credits are capped at $500 out of the $1500 resort credit promotion for spa use. Despite the cost, I plan on adding another massage during my next trip due to the high quality of service and technique. I also had a shellac manicure but for $100, would probably just opt to upgrade to a facial. Room for improvement / "Opportunities": Rooms The rooms are well appointed with very comfortable beds. We enjoyed the pillow menu and dual shower heads. I did notice some "wear & tear" in the shower area (rust) as stated by another Reviewer but it was superficial and minor. Breakfast at the International Restaurant The breakfast at the International Restaurant was very average. I think room service was better for breakfast. They have a smoked salmon trio which was fabulous day or night. We enjoyed the buffet lunch at the International Restaurant  6 days in a row. Travel Tips for Le Blanc: 1. Floors 6 -9 ocean view / Honeymoon Suites have the most spectacular views. The Third Floor is all smoking and if you suffer from allergies, the lagoon can be brutal. We took some photos in the lagoon and that evening I had a terrible sinus headache. 2. Pass on the Palace Resort sales pitch breakfast. In my opinion, the other Palace resorts fail miserably in comparison to Le Blanc. In addition, sales people like Miguel reflect badly on the entire Palace brand. 3. Spa reservations fill quickly so make them, as soon as, you arrive. 4. Although tipping is not required or expected, I brought 100 dollars in 5's and 150 dollars in 1's. The Le Blanc staff make this resort 5 stars so please appreciate their amazing service. 5. Pre-arrange your hotel transfers, prior to the trip, details are contained on the Le Blanc website. We found the less expensive ($86 round trip) group transfer very adequate versus ($200) private car. 6. Be prepared to be treated like royalty! From the lavender aromatherapy in the lobby to the frozen Hawaiians poolside, relaxation, amazing photos and a zen like peace are abound at Le Blanc! See you there. Sent from my iPhone
TyNYC from New Jersey, United States
Situated along 230 m (250 yd) of Cancún's white sands, the adults-only Le Blanc Spa Resort All Inclusive is less than 2 km (1 …More
The Ritz-Carlton, Cancun - Cancun Hotels
Rating: 5.0 Stars

The Ritz-Carlton, Cancun

Retorno del Rey No. 36, Cancun - Map
 
 
"Beautiful hotel, wonderful rooms, awesome pool"
We just got back from our honeymoon at the Ritz Carlton-Cancun. The room was beautiful with a direct view of the crystal blue ocean.  The staff was very friendly and the service was excellent. There is free internet in lounge in the lobby in a beautiful room. The bathroom in the room was completely tiled in marble with a separate room for toilet, a stand up shower and a separate tub. It was a standard room but fairly large with a balcony overlooking both pools and the ocean.  Room service was great, they prepare the food in the room for you.  10/10 would recommend and would stay again.  
Jwilliamson from San Diego, CA
On a spectacular white-sand beach, the The Ritz-Carlton, Cancún, offers an interactive culinary center and indulgent Kayantá …More

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